Customer Support Representative
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Overview
Remote
On-site
Compensation
$18-$18/hour
Job Description
Job Title: Customer Support Representative
Pay Rate: $18.00 per hour
This position is responsible for delivering excellent customer support while managing scheduling and service coordination. The ideal candidate is organized, professional, and able to handle multiple tasks in a fast-paced environment.
Job Responsibilities:
- Respond to customer inquiries and provide accurate information regarding services
- Manage bookings, scheduling, and any service changes or updates
- Resolve customer concerns efficiently while maintaining a professional and positive attitude
- Coordinate with dispatch to ensure timely service and communicate any delays
- Maintain accurate records and share customer feedback to help improve overall service quality
Qualifications:
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced setting
- Basic computer skills and problem-solving abilities
- Professional demeanor with strong attention to detail
- Ability to remain calm under pressure
- Strong time management skills and ability to work well in a team environment
Personnel Resources is an equal opportunity employer.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Support Representative Jobs at Personnel Resources
What is the work location for this position at Personnel Resources?
This job at Personnel Resources is located in Dothan, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Personnel Resources?
Candidates can expect a pay range of $18–$18 per hour for this role.
What employment applies to this position at Personnel Resources?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Personnel Resources?
You can apply for this role at Personnel Resources either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.