Customer Support Representative

We are looking to hire a Customer Support Representative at our Stamford, CT location! Our growing team is in need of a candidate who is available for a full-time position and can assist with daily business operations to improve the team’s efficiency. The Customer Support Representative role is ideal for someone who can deliver high-quality customer service while providing guidance to our customers on AT&T products and services. As a Customer Support Representative, your daily priorities include assisting customers by creating personally tailored solutions, troubleshooting issues, and maintaining the flow of the day-to-day business.

Daily Tasks as a Customer Support Representative:

• Deliver friendly and efficient customer service as a Customer Support Representative to ensure each customer is handled professionally and leaves satisfied with the service provided
• Assist with daily business operations to ensure the work environment is maintained at a productive pace throughout the day
• As a Customer Support Representative, stay informed on any campaigns/promotions to improve your abilities in personally tailoring solutions to each customer’s concern
• Serve as the first point of contact for all customers and assist them with their needs
• Assist in troubleshooting basic service issues and collaborate with other Customer Support Representative team members in more complex situations
• Assist team members when available to ensure daily tasks are executed efficiently, and local business goals are met

Qualifications to be a Customer Support Representative: 

• High school diploma, GED, or equivalent education
• Quick learner who can adapt to a dynamic business environment
• Good communication and critical thinking skills 
• Able to assist customers with their questions/concerns efficiently
• Can work both as a team and independently
• Can prioritize daily tasks and get things done in a timely manner
• Previous customer service experience is a plus, but not required
• Able to work full-time, on-site in Stamford, CT

Why Join our Stamford Team?

This Customer Support Representative position not only offers the opportunity of being a valued member of a team, but also professional growth within a business that will heighten your confidence and improve your communication skills. If you enjoy helping others, working with a strong team, and gaining business experience, apply today as a Customer Support Representative to join our team!