Customer Support Services $20.00-$22.00/Hr Missoula, Montana
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Compensation
upto$22/hour
Job Description
ELM Utility Services, with over 1900 employees nationwide, has an outstanding opportunity as a Customer Support Services Team Member available in Missoula, Montana. This is an opportunity to be a part of one of the largest and most respected companies in the utility locating industry. ELM is a great place to build your career while also offering excellent compensation and a comprehensive benefits package.
Our Total Rewards Package Includes:
- Medical, Dental, Vision, Voluntary Life, and Disability Insurance
- Company Paid Life Insurance
- Paid-Time Off accrual (PTO) Vacation/Sick Time (You can accrue up to 80 hours per full year worked to start. Accruals go up with years of service)
- 6 Paid Holidays
- Company Smart Phone, and other equipment as needed are provided to each employee
- 401(k) plan
- Paid hands-on training
- Annual reviews with the potential for increases
Roles & Responsibilities:
- Taking Customer Service and Driver’s Hotline calls
- Scheduling appointments for meter inspections
- Enter and dispatch damages and emergency call outs
- Review after hours call log
- Audit to ensure accurate billing defined per contract
- Meet weekly/monthly invoicing deadlines
- Assist in damage report compilation and submission
- Respond to questions and requests from damage representatives and field personnel
- Provide support for other departments as needed
- Other duties as assigned
Qualifications:
- High school diploma or equivalent education
- Previous Customer Support Services/Invoicing experience
- Attention to detail & a customer service mindset required
- Knowledgeable in Microsoft Office products such as Outlook, Excel, Word, Teams, etc.
- Exhibit polite and professional communications
- Problem solving/analytical
- Self-starter
- Dependable
- Good time management
- Adaptable
- Be a team player
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Support Services $20.00-$22.00/Hr Missoula, Montana Jobs at ELM Utility Services
What is the work location for this position at ELM Utility Services?
This job at ELM Utility Services is located in Missoula, MT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ELM Utility Services?
Candidates can expect a pay range of $22 (per hour).
What employment applies to this position at ELM Utility Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at ELM Utility Services?
You can apply for this role at ELM Utility Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.