Customer Support Specialist
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Overview
Job Description
We're not your average insurance agency and thats exactly the point.
At Hennessey Agency, were redefining what it means to work in insurance: stylish, tech-savvy, community-minded, and proudly women-owned.
Here, your ideas matter. Your growth matters. And together, were building something that truly supports peoples lives.
What We Value
Empowerment: We give our clients and team the tools to thrive.
Innovation: We embrace new ideas and tech that make insurance easier and smarter.
Trustworthiness: Integrity and transparency are non-negotiable.
Collaboration: We work as a team and build as a team, feedback and ideas always welcome.
For this position, the base salary will start at $17 -20 based on experience, with total compensation estimates between $50-70k/year including base, commission, bonuses.
Salary Range: $18.00 - $21.00 per hour
BenefitsHourly Base Salary + Commission+ Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Health Insurance
Retirement Plan
Responsibilities
Provide exceptional service to clients (by phone, email, or in person)
Help clients set up online accounts, paperless billing, or automatic payments
Support policy updates and assist with renewals
Schedule client reviews and help organize the agencys daily flow
Handle light administrative tasks and office coordination
Learn and grow with opportunities to advance
RequirementsCustomer service or sales experience
A positive, entrepreneurial mindset
Strong communication skills
Interest in pursuing your insurance license (we'll help you get there!)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
