Customer Support Specialist / Receptionist - F/T - Dover Nissan

HERTRICH Family of Automobile DealershipsDover, DE

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Job Description

Customer Support Specialist / Receptionist

Automotive Cashier | Full-Time | Growth Opportunity

NOW HIRING - Customer-Focused Professionals
Front Desk | Customer Service | Career Growth

Start Your Career with a Growing Automotive Leader!

The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations.

If you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement.

Why Choose Hertrich?

Competitive Pay Plan
Career growth and advancement opportunities
401(k) with Employer Match
Employee Vehicle Purchase Discounts
Stable, team-oriented work environment

Hertrich is a third-generation, family-owned dealership group with:

24 Dealerships
15 Collision Centers
18 Automotive Brands

We proudly support 90+ local charities and are known for a culture built on integrity, accountability, and excellence.

What You'll Do

Answer and manage a multi-line phone system
Greet and assist customers in a friendly, professional manner
Process cash and credit card transactions accurately
Handle service tickets, customer paperwork, and dealer transactions
Perform general office duties (filing, data entry, organization)
Support daily dealership operations as needed

What We're Looking For

Strong communication skills (phone and in-person)
Professional, friendly, and customer-focused attitude
Basic computer skills and ability to learn dealership systems
Organized and detail-oriented
Reliable with a strong work ethic
Flexible schedule (including evenings and Saturdays)
High School Diploma or GED required

Ready to Grow Your Career?

If you're looking for a stable, customer-facing role with growth potential, we want to hear from you.

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.

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FAQs About Customer Support Specialist / Receptionist - F/T - Dover Nissan Jobs at HERTRICH Family of Automobile Dealerships

What is the work location for this position at HERTRICH Family of Automobile Dealerships?

This job at HERTRICH Family of Automobile Dealerships is located in Dover, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at HERTRICH Family of Automobile Dealerships?

Employer has not shared pay details for this role.

What employment applies to this position at HERTRICH Family of Automobile Dealerships?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at HERTRICH Family of Automobile Dealerships?

You can apply for this role at HERTRICH Family of Automobile Dealerships either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.