Customer Support Specialist

Uline, Inc.Woodbury, MN

$25 - $30 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$25-$30/hour

Benefits

Health Insurance

Paid Holidays

Paid Vacation

Job Description

Customer Support Specialist

Pay from $25 to $30 per hour with significant growth and earning potential!

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Various on-site full-time shifts available.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.

Minimum Requirements

High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-BD1

#LI-MN001

(#IN-MNCS)

#ZR-MNCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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FAQs About Customer Support Specialist Jobs at Uline, Inc.

What is the work location for this position at Uline, Inc.?

This job at Uline, Inc. is located in Woodbury, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Uline, Inc.?

Candidates can expect a pay range of $25–$30 per hour for this role.

What employment applies to this position at Uline, Inc.?

Uline, Inc. lists this role as a Full-time position.

What experience level is required for this role at Uline, Inc.?

Uline, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Uline, Inc. for this role?

Uline, Inc. offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Uline, Inc.?

You can apply for this role at Uline, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.