Customer Support Technician II - Autonomous Commercial Landscaping

Autonomous SolutionsLongmont, CO

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Overview

Remote

On-site

Job Description

We are seeking a Customer Support Technician to support customers in diagnosing and correcting autonomous robots in our Autonomous Commercial Landscaping division in Longmont, CO. Job Requirements: Technician will support ASI internal customer "ASI Durability" and ASI external customers

Responsible for diagnosing errors with autonomous vehicles and control systems

Repair, correct, and/or calibrate autonomous machines as required

Make safety a priority

Must be hands on and have a desire to learn

Learn to operate autonomous vehicles in a safe manner

Maintain and support wireless radio network

Diagnose and recreate customer support issues

Document support cases and update troubleshooting procedures Qualifications:College graduate, trade school, or equivalent experience

Experienced with Microsoft Word, Excel, PowerPoint, and OutlookGood communication skills, verbal and written

Good organizational skills

Attention to detail

Experience with CRM (Salesforces, SAP) programs

Experience with a variety of machines (Heavy Equipment, Automobiles, Agriculture machines) will be helpful

Experience with electronics and D/C electrical circuits and the ability to use a digital multi-meterExperience with diagnostic tools or programs (i.e. OBD tool)Understand basics of CAN bus on vehicle communications

Understand basic GNSS systems

Experience with wireless and wired networks Additional Considerations: Candidate should have travel experience

Bi-lingual, multi-lingual preferred

At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.

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FAQs About Customer Support Technician II - Autonomous Commercial Landscaping Jobs at Autonomous Solutions

What is the work location for this position at Autonomous Solutions?

This job at Autonomous Solutions is located in Longmont, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Autonomous Solutions?

Employer has not shared pay details for this role.

What employment applies to this position at Autonomous Solutions?

The employer has not provided this information. This may be discussed during the hiring process.

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