Customers Service Representative - Front Desk Sports Complex

K Sports ComplexManassas, Virginia

$14 - $16 / hour

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Overview

Schedule

Alternate-schedule

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$14-$16/hour

Job Description

Benefits:

Training & development
Employee discounts
Flexible schedule

Company Overview:

K Sports Complex provides recreational services for children as young as 18 months to 18 years old. We do this through a variety of activities and programming through clinics, leagues, camps, rentals, and events. The complex is a 75,000 sq ft facility offering 4 High School regulation basketball/multisport courts, an auxiliary turf field, and subtenants that operate competitive Cheerleading as well as Baseball/Softball and Strength & Conditioning.

Job Summary:

This position reports to and supports the activities and operations of K Sports Complex. Duty responsibilities include supervising the facility to include all departments (front desk, reservations, payments, sports, facility rentals & Lil Kickers programming). The position is also responsible for setting up and breaking down rentals, serving as the customer service representative, performing any custodial issues, helping to set up for classes, staying in communication with the General Manager and Department Supervisors, and enforcement of facility rules and regulations. This position is part-time on the weekend and weeknights with the opportunity for growth.

Duties & Responsibilities:

Professional telecommunications etiquette when on the phone and sending emails
Assisting with sales of programming and customer memberships
Troubleshooting customer questions and inquiries regarding their program of interest
Understanding and proper use of our Point of Sales and scheduling systems (DASH and EZ Facility)
General facility upkeep and minor maintenance
Proper food & beverage handling, product knowledge, serving and performing accurate transactions
Managing café appearance with stocking, facing and rotation of inventory
Performing proper cash handling and credit/debit transactions

Qualifications:

Steady transportation
Undergo a background check
Authorized to work in the United States
Must be able to work week nights and/or weekends

Preferred Skills:

Team player and strives to be as proactive as possible
Detailed-oriented and able to multitask and manage time effectively
Ability to build rapport with all customers & families who come into our facility

Compensation: $14.00 - $16.00 per hour

About Us

Lil’ Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical, intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada, Lil’ Kickers has been a source of fun and individual growth for more than 1,000,000 participants over the past 20 years.

Our Philosophy

Using world-renowned child development theories, our curriculum is child-centered, creative, and comprehensive. By rewarding the children’s effort and not just the outcome, we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.

Our Mission

To inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.

Every Coach within Lil' Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.

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FAQs About Customers Service Representative - Front Desk Sports Complex Jobs at K Sports Complex

What is the work location for this position at K Sports Complex?

This job at K Sports Complex is located in Manassas, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at K Sports Complex?

Candidates can expect a pay range of $14–$16 per hour for this role.

What employment applies to this position at K Sports Complex?

K Sports Complex lists this position under the following employment categories:

Alternate-schedule
Part-time

What experience level is required for this role at K Sports Complex?

K Sports Complex is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at K Sports Complex?

You can apply for this role at K Sports Complex either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.