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Customs Brokerage Logging Agent / Reception

Expeditors International of Washington, Inc.Richmond, VA

$38,000 - $45,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$38,000-$45,000/year
Benefits
Health Insurance
Life Insurance
Paid Holidays

Job Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Ensure the proper and timely logging of incoming clearance documentation, while providing an exceptional customer service within the Customs Brokerage department. Field all methods of document turn over (fax, email, ftp) and log with timeliness and accuracy.

Major Responsibilities:

  • Answering phone calls and managing transfers to appropriate departments.
  • Greeting office visitors and getting them signed in according to Expeditors protocols
  • Deliver Exceptional customer service
  • Ensure accurate and timely data entry into our operating system
  • Receive shipment notifications
  • Review documents and prioritize
  • Ensure customer profiles are updated and current for assigned accounts
  • Support operations where needed
  • Meets company standards of 52 hours training per year
  • Excellent verbal and written communication
  • Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
  • Willingness to learn and develop the industry skills
  • Sense of urgency
  • Attention to detail
  • Have a positive attitude and an innate desire to help people
  • Desire to work in a team environment
  • Work with integrity
  • Maintain a professional Appearance
  • Have Confidence even in the face of intense challenges
  • Be curious to learn and grow
  • Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
  • Be resolute and results oriented- get the job done!

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Salary Range: $38,000.00 - 45,000.00

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FAQs About Customs Brokerage Logging Agent / Reception Jobs at Expeditors International of Washington, Inc.

What is the work location for this position at Expeditors International of Washington, Inc.?
This job at Expeditors International of Washington, Inc. is located in Richmond, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Expeditors International of Washington, Inc.?
Candidates can expect a pay range of $38,000 and $45,000 per year.
What employment applies to this position at Expeditors International of Washington, Inc.?
Expeditors International of Washington, Inc. lists this role as a Full-time position.
What experience level is required for this role at Expeditors International of Washington, Inc.?
Expeditors International of Washington, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Expeditors International of Washington, Inc. for this role?
Expeditors International of Washington, Inc. offers following benefits: Health Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Expeditors International of Washington, Inc.?
You can apply for this role at Expeditors International of Washington, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.