CX Researcher / UX Researcher
TalentBridgeAtlanta, GA
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Overview
Remote
On-site
Job Description
CX Researcher / UX Researcher Seeking a Customer Experience (CX) Researcher to help inform the design and development of next-generation Home Services products. This role will focus on understanding customer behaviors, validating product concepts, and uncovering opportunities to improve AI-driven experiences.Key Responsibilities:
- Conduct qualitative and quantitative customer research to inform product strategy and design decisions.
- Partner with Product Managers, UX Designers, and Engineering teams throughout the product lifecycle.
- Evaluate customer interactions with AI, AR, visualization, and digital shopping experiences.
- Lead user interviews, usability studies, concept testing, and market research efforts.
- Translate research findings into actionable recommendations that improve customer outcomes.
- Help shape innovative experiences related to home improvement, installation services, and AI-assisted shopping.
- Experience in UX Research, CX Research, Human Factors, Design Research, or Market Research.
- Strong customer interviewing and usability testing skills.
- Experience supporting digital product teams in consumer-facing environments.
- Exposure to AI-enabled products, conversational experiences, or emerging technologies is a plus.
- Design experience is beneficial but not required. Candidates should be comfortable partnering closely with design teams.
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FAQs About CX Researcher / UX Researcher Jobs at TalentBridge
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This job at TalentBridge is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TalentBridge?
Employer has not shared pay details for this role.
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