landing_page-logo
Sign Up
I logo

Hotel Front Desk $17-$18

IMAGE NORTH CHARLESTON LLCNorth Charleston, SC

$16 - $17 / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Compensation
$16-$17/hour

Job Description

Department

Front Office

Job Summary

Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 

Reports to:

Front Office Manager

Duties and Responsibilities:

Tasks

Competencies

  1. Registers guests and assigns rooms. Accommodates special requests whenever possible.
  1. Interpersonal
  2. Information
  3. Technology
  1. Assists in pre-registration and blocking of rooms for reservations.
  1. Interpersonal
  2. Systems
  3. Technology
  1. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
  1. Information
  2. Systems
  3. Technology
  1. Understands room status and room status tracking.
  1. Information
  2. Technology
  1. Knows room locations, types of rooms available, and room rates.
  1. Information
  1. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  1. Interpersonal
  2. Information
  1. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  1. Interpersonal
  2. Systems
  3. Technology
  1. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  1. Information
  2. Systems
  3. Technology
  1. Files room keys.
  1. Information
  1. Knows how to use front office equipment.
  1. Information
  2. Technology
  1. Processes guest check-outs.
  1. Interpersonal
  2. Information
  3. Technology
  1. Posts and files all charges to guest, master, and city ledger accounts.
  1. Information
  2. Technology
  1. Follows procedures for issuing and closing safe deposit boxes.
  1. Information
  2. Interpersonal
  1. Uses proper telephone etiquette.
  1. Interpersonal
  1. Uses proper mail, package, and message handling procedures.
  1. Information
  1. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
  1. Information
  1. Attends department meetings.
  1. Interpersonal
  1. Coordinates guestroom maintenance work with the engineering and maintenance division.
  1. Interpersonal
  2. Information
  1. Reports any unusual occurrences or request to the manager or assistant manager
  1. Information
  1. Knows all safety and emergency procedures. Is aware of accident prevention policies.
  1. Information
  1. Maintains the cleanliness and neatness of the front desk area.
  1. Resources
  1. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
  1. Systems
  2. Information
  1. Perform any and all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

       1.   Interpersonal

Requisites

Education:

High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace.

Experience:

Previous hotel-related experience desired.

Physical:

Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Hotel Front Desk $17-$18 Jobs at IMAGE NORTH CHARLESTON LLC

What is the work location for this position at IMAGE NORTH CHARLESTON LLC?
This job at IMAGE NORTH CHARLESTON LLC is located in North Charleston, SC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at IMAGE NORTH CHARLESTON LLC?
Candidates can expect a pay range of $16–$17 per hour for this role.
What employment applies to this position at IMAGE NORTH CHARLESTON LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at IMAGE NORTH CHARLESTON LLC?
You can apply for this role at IMAGE NORTH CHARLESTON LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.