Data & Reporting Analyst (BI Support / Data Operations)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Compensation
upto$60/hour
Job Description
Job Title: Data & Reporting Analyst (BI Support / Data Operations)Location: Sunnyvale, CAExperience Required8 yearsRole OverviewDeliver Cross-Platform Subject Matter ExpertiseOperate a Tiered Support ModelManage the Slack Support WorkflowConduct Data Investigation & ReconciliationGuide Users on Data InterpretationEnsure Operational Continuity & EscalationMandatory Skills
- Experience in Sales or Channel Performance reporting and related metrics and KPIs, ideally within a technology company
- Demonstrated ability to support business-critical Business Intelligence platforms in an operational capacity
- Experience querying data sources to investigate, validate, and explain data to business users
- Experience working with BI platforms and tools such as Tableau, ThoughtSpot, Business Objects, or equivalent
- Ability to manage concurrent support requests across multiple platforms and time zones with consistent quality and responsiveness
- Strong written and verbal communication skills, with the ability to translate technical findings into clear business language
- Bachelor's degree or equivalent experience required
- Familiarity with B2B and B2C sales reporting structures, including Institutional Sales, Consumer Channel metrics, and related data definitions such as ICDF
- Experience operating within automated support workflows (e.g., Slack-based intake, chatbots, or ticketing systems) and managing exception handling when automation is insufficient
- Ability to work effectively in a globally distributed team model with regional handoff requirements and follow-the-sun coverage expectations
- Knowledge of data pipeline concepts sufficient to distinguish between data latency, logic errors, and platform defects during investigation
- Experience collaborating with engineering and product teams to escalate, document, and track resolution of platform issues
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Data & Reporting Analyst (BI Support / Data Operations) Jobs at eTeam Inc.
What is the work location for this position at eTeam Inc.?
This job at eTeam Inc. is located in Sunnyvale, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at eTeam Inc.?
Candidates can expect a pay range of $60 (per hour).
What employment applies to this position at eTeam Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at eTeam Inc.?
You can apply for this role at eTeam Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.