Data Center Service Engineer
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Overview
Remote
On-site
Compensation
$42-$42/hour
Job Description
Job Title: Data Center Service EngineerDuration: 6 Months Contract to Hire Work location: Memphis, TN 38118100% OnsiteWork hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.Description:
Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.What You’ll Do- Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
- Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on-call rotations and support extended coverage when needed
- Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
- Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving abilities
- Comfortable working independently on-site and communicating clearly with customers
- Willingness to learn and support emerging technologies, including AI platforms
- 3–5+ years of experience in technical support, field service, or data center roles
- Associate or bachelor’s degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus, but not required
- Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
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FAQs About Data Center Service Engineer Jobs at eTeam Inc.
What is the work location for this position at eTeam Inc.?
This job at eTeam Inc. is located in Memphis, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at eTeam Inc.?
Candidates can expect a pay range of $41.61–$41.61 per hour for this role.
What employment applies to this position at eTeam Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at eTeam Inc.?
You can apply for this role at eTeam Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.