Data Center Technician in Ellendale, ND

UnisysEllendale, North Dakota

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

What success looks like in this role:

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.

May serve as team or site leader, providing direction to other technicians.

May have specialized and specific skillsets to support niche client environments.

May assist with resource / task scheduling and resource management.

Ensures best in class client experience across Field Engineering operations.

Troubleshoots and resolves client escalations from team members.

Supports roll-out of new, enhanced or upgraded products.

Serves as subject matter expert, providing technical advice as required to help team members resolve difficult or unanticipated issues.

Assists in providing technical training and improvement programs.

Engages with dissatisfied clients to help resolve perceived issues, address technically complex situations and ensure satisfaction.

Monitors equipment, system and network performance, identifying and addressing systemic and/or recurring issues.

Develops and recommends ways to improve frontline solution processes, striving for improved client service, error reduction, operational effectiveness and efficiency.

You will be successful in this role if you have:

3–5+ years of experience in technical support, field service, or data center roles

Associate or Bachelor’s degree in IT or related field (or equivalent experience)

Dell or other vendor certifications are a plus, but not required

Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

This role may require access to export-controlled commodities and technology.

Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

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FAQs About Data Center Technician in Ellendale, ND Jobs at Unisys

What is the work location for this position at Unisys?

This job at Unisys is located in Ellendale, North Dakota, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Unisys?

Employer has not shared pay details for this role.

What employment applies to this position at Unisys?

Unisys lists this role as a Full-time position.

What experience level is required for this role at Unisys?

Unisys is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Unisys?

You can apply for this role at Unisys either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.