Data Entry Specialist

Description

Position Summary

XpresCheck, a division of XWELL, is a leader in airport-based health and wellness services, delivering innovative healthcare and public health solutions in travel environments. Through partnerships with healthcare organizations, government agencies, and public health stakeholders, XpresCheck supports programs that require accurate data collection, reporting, and operational excellence.

The Data Entry Specialist serves as a critical operational team member responsible for accurately entering, validating, and maintaining information collected through airport-based programs and initiatives. This role ensures the integrity, accuracy, and confidentiality of sensitive data while supporting compliance with HIPAA, privacy regulations, and established operational procedures.

The ideal candidate possesses exceptional data entry skills, strong attention to detail, and the ability to manage sensitive information with a high degree of accuracy and professionalism. Success in this role requires strong organizational skills, a commitment to quality, and the ability to thrive in a fast-paced airport environment.

Requirements

Responsibilities

1. Data Entry and Information Management

• Accurately enter program, participant, and operational information into designated systems and databases.
• Review source documents for completeness, accuracy, and consistency prior to data entry.
• Verify entered information and correct discrepancies in a timely manner.
• Maintain data integrity through quality assurance checks and adherence to established procedures.
• Meet productivity and accuracy standards established by the organization and project requirements.

2. Compliance and Confidentiality

• Maintain strict confidentiality of participant information and Protected Health Information (PHI).
• Adhere to HIPAA requirements and all applicable privacy and data security regulations.
• Handle sensitive information with discretion and professionalism.
• Follow established policies related to data access, storage, transmission, and record retention.
• Immediately report data concerns, privacy incidents, or compliance issues to leadership.

3. Operational Support

• Collaborate with operational teams to ensure timely and accurate processing of information.
• Support program reporting requirements through accurate data entry and documentation.
• Assist with tracking, auditing, and reconciliation of records as needed.
• Escalate incomplete, inconsistent, or questionable information for review and resolution.
• Support daily operational activities to ensure project objectives are achieved.

4. Quality Assurance

• Conduct routine reviews of entered data to identify and resolve errors.
• Maintain high levels of accuracy while working within established timelines.
• Participate in quality improvement initiatives designed to enhance data integrity and operational efficiency.
• Follow standardized workflows and documentation procedures.
• Complete all required records accurately and on schedule.

5. Team Collaboration

• Collaborate with management and operational personnel to support program goals.
• Participate in required training, team meetings, and ongoing professional development.
• Support onboarding and training of new team members when requested.
• Contribute to a positive, professional, and service-oriented workplace culture.

Required Qualifications

• High School Diploma or GED required.
• Minimum one (1) year of data entry, administrative, healthcare support, records management, or related experience.
• Strong typing, keyboarding, and computer proficiency.
• Demonstrated ability to enter data accurately and efficiently.
• Exceptional attention to detail and organizational skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Ability to work independently while maintaining productivity and accuracy standards.
• Ability to work flexible schedules, including nights, weekends, and holidays, as operational needs require.
• Ability to work in an active airport environment.
• Must be able to pass a thorough criminal background check.

Preferred Qualifications

• Associate degree or coursework in Healthcare Administration, Business Administration, Information Management, Public Health, or a related field.
• Previous experience working with electronic databases, records management systems, or healthcare information systems.
• Experience handling Protected Health Information (PHI) or other sensitive data.
• Knowledge of HIPAA and privacy compliance requirements.
• Experience supporting healthcare, public health, laboratory, government, or airport operations.
• Experience performing high-volume data entry with measurable accuracy standards.
• Bilingual or multilingual language skills.

Competencies

• Data Accuracy and Integrity
• Attention to Detail
• Confidentiality and Compliance
• Information Management
• Quality Assurance
• Organizational Effectiveness
• Professional Communication
• Time Management
• Problem Solving
• Collaboration and Teamwork
• Adaptability and Resilience
• Customer Service Orientation

Benefits

• Competitive Hourly Wage
• Flexible Scheduling
• Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Generous PTO Program