Data Quality And System Analyst

Do you enjoy analyzing data, solving problems, and improving data quality and system performance to enhance the provider experience? We are seeking a Data Quality and System Analyst I to coordinate system analysis, design, and optimization while developing and implementing data validation and cleansing processes to ensure accuracy and integrity-all with the goal of driving operational efficiency.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position In Western Washington varies between $51,200.00 - $76,900.00, and for Eastern Washington varies between $49,700.00 - $74,300.00. Washington Dental Service and its affiliates, including Delta Dental of Washington, Arcora Foundation, and TriForza intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Define and capture business requirements to support system design, testing, and deployment.
• Perform data validation and analysis to support decision-making, ensuring accuracy and integrity through cleansing processes.
• Conduct in-depth analysis of datasets to proactively identify inconsistencies, eliminate duplicates, resolve missing values, and detect systemic data errors that impact business operations.
• Manage provider data lifecycle, ensuring data quality, traceability, and the resolution of inconsistencies.
• Identify, troubleshoot, and resolve system-related issues, conducting root cause analysis and recommending improvements.
• Develop and maintain system specifications, flow diagrams, and documentation for business and technical teams.
• Execute system integration, user acceptance testing (UAT), audits, and corrective actions to maintain data quality and functionality.
• Continuously enhance understanding of key applications and collaborate to ensure seamless system implementation and performance.
• Maintain detailed records of data sources, transformations, and access points to ensure traceability and clarity.
• Analyze data to determine modifications needed to procedures, processes, and practices.
• Interpret and translate technical concepts for diverse audiences, train staff on data standard processes and system use.
• Serve as a National Provider File (NPF) Coordinator to ensure provider data is accurate and compliant with all DDPA standards.

The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.

• Experience in documenting user stories and capturing business requirements
• Strong capability in managing Functional Specification documents, aligning system requirements across cross-functional teams, and identifying and routing defects for timely resolution
• Experience with or a strong desire to learn data analysis and visualization tools, including SQL Server Management Studio (SSMS), SQL Server Reporting Services (SSRS), Snowflake, Tableau, Excel, and SQL.
• Partner with leadership to evaluate new business initiatives, safeguard data accuracy, integrity and operational efficiency
• At least 2 years of experience working with provider, member, or clinical information, preferably in a healthcare or insurance environment.
• Exceptional attention to detail, with the ability to maintain data accuracy, integrity, and compliance with industry standards.
• Solid project management skills to effectively balance multiple priorities and drive efficiency in fast-paced environments.
• Proactive problem-solver with a growth mindset, eager to learn and adapt to new systems, tools, and emerging technologies.
• Proficient in identifying, analyzing, and resolving data quality issues and system inefficiencies to enhance accuracy and reliability.
• Skilled in collaborating with diverse individual contributors, teams and departments
• Experience with documentation and process mapping tools.
• Familiarity with Dental on Demand (DoD) is preferred.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.