Deli - Deli Manager
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Overview
Job Description
Job Title: Deli Manager
Primary Supervisor: Store Director
Status: Non-Exempt
Join our team at Broulim's as a Deli Manager! Are you a skilled leader with a passion for food and customer service? We're looking for an experienced individual to oversee our deli department and lead a team of dedicated deli associates. If you have a knack for creating delicious deli offerings and providing exceptional service, apply now! Be part of a team committed to serving up quality meals and satisfying our customers' cravings.
Job Summary: As the Deli Manager, you will be responsible for the overall operation and success of the deli department. Your role involves managing a team of deli associates, ensuring quality and freshness in deli offerings, and providing excellent customer service. Join us in creating a welcoming environment where customers can find a variety of freshly prepared deli items to enjoy.
Examples of Duties:
Supervise and train deli associates, including hiring, scheduling, and performance management.
Oversee the production and presentation of deli items, including sandwiches, salads, smoker food items, and hot entrees.
Monitor inventory levels and order supplies as needed to maintain stock levels and meet customer demand.
Ensure compliance with food safety regulations and health codes, including proper handling and storage of deli products.
Assist customers with product inquiries, provide recommendations, and address any concerns or complaints.
Maintain cleanliness and organization in the deli department, including food prep areas, display cases, and storage areas.
Develop and implement strategies to drive sales, achieve financial goals, and increase profitability in the deli department.
Collaborate with other departments and store management to coordinate promotions and events.
Produce Meals Made Simple and oversee presentation.
Knowledge:
Understanding of food safety regulations and guidelines for food preparation and handling.
Knowledge of deli products and offerings, including different types of meats, cheeses, and prepared foods.
Familiarity with inventory management and ordering procedures.
Ability to provide catering services, giving quotes for food items and overseeing the production of items to meet specific dates and times.
Skills:
Leadership: Strong leadership and team management skills.
Communication: Excellent verbal and written communication skills for interacting with employees and customers.
Culinary Skills: Proficiency in food preparation techniques and recipe development.
Organization: Skill in managing tasks and priorities in a fast-paced environment.
Abilities:
Adaptability: Flexibility to adjust to changing priorities and handle multiple tasks simultaneously.
Customer-Focused: Commitment to providing exceptional customer service and satisfaction.
Problem-Solving: Ability to address challenges and find solutions to meet customer and operational needs.
Collaboration: Ability to work collaboratively with other departments and management.
Prevention: Ability to lift heavy items properly and utilize proper knife skills to prevent injury.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a managerial role, preferably in a deli or food service environment.
Knowledge of food safety regulations and guidelines.
Availability to work evenings, weekends, and holidays as needed.
Strong leadership skills and the ability to motivate and inspire a team.
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