Dental Clinic Billing and Patient Account Representative
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$15-$21/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Join our team as a Dental Billing Specialist — manage patient accounts, process insurance claims, and ensure accurate, timely billing for a Federally Qualified Health Center.
GENERAL DESCRIPTION:
Responsible for various day-to-day patient account functions, including patient and third-party billing, remittance advice and payment processing, problem resolution, collection letters, old balance review, and patient inquiry. Provides diagnostic and procedural coding for billing and referrals. Provides information and/or resolves third party insurance coverage issues. Balances daily receipts.
MINIMUM QUALIFICATIONS:
- High School graduate or GED
- Demonstrated computer skills, clinic office systems, spreadsheet, and word processing.
- Demonstrate well-developed written and oral communication skills.
- Demonstrate understanding of customer service principles.
- Ability to accurately record and transmit detailed information.
- Ability to interpret and comply with applicable regulations.
- Ability to exercise good judgment in evaluating situations and making decisions.
- Ability to utilize tact and sensitivity to timing personal transactions.
- Previous experience in operation of office machinery: personal computer, copier, FAX, postage machine, typewriter, and printer
- A means of transportation that would facilitate travel between clinics and out of town meetings and training when it is deemed necessary and appropriate. Travel may be required with or without advance notice.
PREFERRED QUALIFICATIONS:
- Previous dental billing experience strongly preferred.
- Some college coursework preferred.
- Preferred two years of current experience and working knowledge in coding and billing functions of third-party payer systems, including Medicare, Medicaid, and commercial insurance.
JOB RESPONSIBILITIES:
Primary:
- Accounts Receivable functions including:
- File claims, both electronic and paper, to all third-party payers
- Post payments/remittances to patient accounts
- Monitor claim payments and capitated payments and adjudicate payment errors.
- Manage all aspects related to timely filing of claims including correcting claim errors and re-filing.
- Monitor Provider schedules to ensure all charges have been submitted for every patient seen.
- Balance daily receipts to computer reports
- Maintain current working knowledge of diagnostic and procedural coding and provide updates to staff as requested.
- Maintain working knowledge of third-party payer programs and requirements.
- Assists with ongoing accounts receivable review process, including processing collection letters as scheduled and reviewing accounts for bad debt processing.
- Assist patients with resolution of account balance problems or discrepancies.
- Assist with chart audits for correct coding.
- Assist with denial tracking information collection.
- Provide Good Faith Estimates to patients.
- Cross train for medical billing duties as needed
JOB ACCOUNTIBILITIES:
- Responsible for the timely and accurate preparation and submission of all initial and refiled third-party insurance or reimbursement claims, in accordance with program guidelines and requirements.
- Responsible for the timely and accurate processing of patient and third-party payments
- Responsible for balancing daily receipts timely and accurately
- Provide assistance to staff and patients regarding billing issues and problem resolution in a courteous and timely manner.
- Contribute to a team-oriented approach to all business office functions.
- Show respect to fellow employees through all forms of communication, including appropriate verbal and written communications as well as appropriate body language.
Excellent Benefit package includes 100% employer paid Medical/Dental/Life insurance and long-term disability. 9 paid Holidays and 17 Paid Time Off accrual. 401K with 5% match. Optional benefits include Short-Term Disability, increased Life/AD&D, Vision, dependent care and more.
SMCHC is an equal opportunity employer
Compensation: $15.00 - $21.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Dental Clinic Billing and Patient Account Representative Jobs at Southern Missouri Community Health
What is the work location for this position at Southern Missouri Community Health?
This job at Southern Missouri Community Health is located in West Plains, Missouri, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Southern Missouri Community Health?
Candidates can expect a pay range of $15–$21 per hour for this role.
What employment applies to this position at Southern Missouri Community Health?
Southern Missouri Community Health lists this role as a Full-time position.
What experience level is required for this role at Southern Missouri Community Health?
Southern Missouri Community Health is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Southern Missouri Community Health for this role?
Southern Missouri Community Health offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Southern Missouri Community Health?
You can apply for this role at Southern Missouri Community Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.