Dental Front Desk Assistant
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$19-$23/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Replies within 24 hours
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Paid holidays
Dental Front Desk Assistant - Durham, NC
Our established general dentistry practice in Durham, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience.
What We’re Looking For:
- Minimum 1 year of dental front desk experience
- Experience with scheduling, patient check-in/check-out, and front desk workflow
- Knowledge of dental insurance, billing, and patient accounts preferred
- Strong communication, customer service, and multitasking skills
- Positive, professional, and team-oriented attitude
What You'll Do:
- Welcome and assist patients in a friendly, professional manner
- Answer phone calls, respond to messages, and schedule appointments
- Support patient check-in/check-out and maintain accurate patient records
- Maintain accurate patient records and update systems as needed
- Assist with insurance verification, billing, collections, and account follow-up
- Ensure the front desk is clean, organized, and welcoming
- Deliver excellent customer service and resolve patient inquiries promptly
- Work closely with the clinical and administrative team to support patient care
What We Offer:
- Pay: $19–$23/hour, based on experience
- Benefits: medical, dental, vision and life insurance
- 401(k)
- Paid time off
Schedule:
- Monday through Friday
- Daytime hours
- 8-hour shifts
- In-person position
Compensation: $19.00 - $23.00 per hour
Careers at Friendly Dental Group
Friendly Dental Group is a dentist-owned dental practice group serving the Greater Charlotte area withover 30 office locations. For nearly two decades, we’ve built our reputation on providing consistent, high-quality dental care while creating stable, professional careers for the teams who support our practices every day.
We believe in doing things the right way—clear expectations, strong leadership, and respect for our people and our patients.
Why Work at Friendly Dental Group
We offer long-term career opportunities in a growing organization that values structure, accountability, and teamwork.
Team members can expect:
- A stable, established dental practice group with local leadership
- Multiple locations across the Greater Charlotte area, offering flexibility and growth opportunities
- Clear job responsibilities and performance expectations
- Competitive compensation based on role and experience
- Supportive management and well-defined operational processes
Many of our employees grow within the organization by taking on expanded responsibilities or moving into leadership roles as new offices open and teams grow.
Our Work Environment
Friendly Dental Group practices operate in a professional, patient-focused clinical environment. We emphasize:
- Team collaboration and communication
- Operational consistency across all locations
- Compliance with dental, healthcare, and workplace regulations
- Respect for patients, coworkers, and clinical standards
We’re looking for individuals who value reliability, professionalism, and contributing to a well-run practice.
Career Opportunities
We regularly hire for positions across our offices, including:
- General Dentists and Specialty Providers
- Dental Hygienists
- Dental Assistants (DA1, DA2, EDDA)
- Front Office and Patient Care Coordinators
- Office Managers and Regional Leadership
- Corporate and Administrative Support Roles
Each position includes a detailed job description outlining responsibilities, qualifications, and expectations.
What We Look For
Successful candidates at Friendly Dental Group typically demonstrate:
- Relevant education, licensure, or experience for the role
- Strong communication and interpersonal skills
- Dependability and attention to detail
- Ability to work effectively in a team-based clinical environment
- Willingness to follow established policies, procedures, and compliance standards
We value experience—but we place equal importance on attitude, work ethic, and professionalism.
Equal Opportunity Employer
Friendly Dental Group is an Equal Opportunity Employer. We are committed to maintaining a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
Join the Friendly Dental Group Team
If you’re looking for a professional dental organization with multiple locations, established systems, and opportunities for long-term growth, Friendly Dental Group offers a place to build a career—not just find a job.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Dental Front Desk Assistant Jobs at Friendly Dental Group
What is the work location for this position at Friendly Dental Group?
This job at Friendly Dental Group is located in Durham, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Friendly Dental Group?
Candidates can expect a pay range of $19–$23 per hour for this role.
What employment applies to this position at Friendly Dental Group?
Friendly Dental Group lists this role as a Full-time position.
What experience level is required for this role at Friendly Dental Group?
Friendly Dental Group is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Friendly Dental Group for this role?
Friendly Dental Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Friendly Dental Group?
You can apply for this role at Friendly Dental Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.