Dental Front Desk Receptionist/Scheduler
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Overview
Compensation
$28-$38/hour
Job Description
About the Job:
Our Westchester Gentle Dentistry team is seeking an experienced Dental Front Desk Receptionist/Scheduler with strong dental knowledge and excellent customer service skills to manage front desk operations, coordinate patient scheduling, oversee hygiene recall, verify insurance coverage, and communicate directly with insurance carriers.
This role is ideal for someone who is proactive, organized, and confident managing both patient communication and the daily schedule. If you are energetic, compassionate, and a team player, we would love to hear from you.
About the office:
We have been proudly serving Westchester County for nearly 30 years. At our state-of-the-art office, we offer general dentistry, as well as cosmetic and restorative dentistry services, including laser therapy, teeth whitening, Invisalign, and implants, using the latest dental procedures and technology. We are located in Port Chester, at the border between Rye Brook and Rye.
Responsibilities include but are not limited to:
- Managing front desk duties (handling incoming phone calls, greeting patients, scheduling patient visits, etc.)
- Overseeing hygiene recall and reactivation to keep the schedule full.
- Confirming upcoming appointments and reducing no-shows.
- Verifying insurance coverage and communicating directly with carriers when needed.
- Explaining insurance benefits and financial responsibilities to patients.
- Managing patient billing and processing payments.
- Handling patient inquiries and assisting with scheduling needs.
- Maintaining the reception area and ensuring smooth daily operations.
Required qualifications:
- At least 2–3 years of experience working in a dental office.
- Strong understanding of insurance verification and PPO plans.
- Excellent communication (written and oral), typing, computer literacy, organizational, and multitasking skills.
- A quick learner and comfort with handling ambiguity.
- Outstanding customer service skills.
- Experience using Dentrix or other dental software is a plus.
- Sales and finance background is a plus.
- Bilingual (Spanish & English) is a plus.
Our WGD mission:
At Westchester Gentle Dentistry, our mission is to deliver exceptional dental care by combining advanced technology, expertise, and a compassionate approach. We are committed to fostering a safe and comfortable environment where our patients feel at ease while achieving their oral health goals. Our dedication to exceed expectations drives us to continually evolve and enhance our services, empowering our patients to experience the best in dental care and a lifetime of confident, radiant smiles.
Job Type: Full-time
Pay: $28.00 – $38.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount.
- Paid time off.
- Professional development assistance.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Dental Front Desk Receptionist/Scheduler Jobs at Westchester Gentle Dentistry
What is the work location for this position at Westchester Gentle Dentistry?
This job at Westchester Gentle Dentistry is located in Port Chester, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Westchester Gentle Dentistry?
Candidates can expect a pay range of $28–$38 per hour for this role.
What employment applies to this position at Westchester Gentle Dentistry?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Westchester Gentle Dentistry?
You can apply for this role at Westchester Gentle Dentistry either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.