Dental Front Office Coordinator (Reception, Insurance & Billing)
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Overview
Job Description
National Dental - Flushing | High-Performance Front Office RoleDental Front Office Coordinator (Reception, Insurance & Billing)$20-$25/Hour DOE Full-Time
We are seeking a detail-oriented and patient-focused Dental Front Office Coordinator to support both front desk operations and insurance/billing workflows within our practice.
Our office serves a high patient volume, including Medicaid and PPO patients, making this a great opportunity for someone who thrives in a fast-paced environment and enjoys staying busy throughout the day.
If you enjoy working with patients while also managing the business side of dentistry, this is a great opportunity to grow within a supportive, fast-paced team.
What You’ll Do
- Deliver excellent patient service from check-in to checkout
- Manage scheduling, phones, and daily patient flow
- Verify insurance benefits and explain coverage to patients
- Submit, track, and follow up on insurance claims
- Collect payments and review treatment plan estimates
- Present treatment plans and associated fees clearly
- Convert treatment recommendations into scheduled appointments
- Manage recall/reappointment lists to keep schedules full
- Minimize cancellations through proactive communication
- Maintain accurate patient records and financial documentation
Why You’ll Love This Role
- Competitive hourly pay ($20-25/hour DOE)
- Full-time schedule
- Full benefits (Medical, Dental, Vision, PTO, holidays)
- 401(k) with 4% match
- Growth opportunities within a multi-location network
- Supportive, team-driven environment
Requirements
- Prior dental front office / receptionist experience required
- Comfortable working in a fast-paced, high-volume environment
- Experience with insurance verification and billing workflows preferred
- Strong communication and customer service skills
- Comfortable discussing treatment plans and financials
- Organized, detail-oriented, and able to multitask
- Positive, team-oriented attitude
Benefits
- Full benefits package (for 30+ hours/week):
- Medical, Dental, Vision
- 401(k) with 4% match
- Paid Time Off and 7 paid holidays
- Employee Assistance Program: Free confidential counseling and support
- Voluntary benefits: Pet insurance, identity theft protection, and more
- All PPE provided – safe and compliant workplace
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