Dental Office Coordinator / Administrative Lead
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$25-$32/hour
Benefits
Health Insurance
Dental Insurance
Paid Vacation
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
We are a dynamic and rapidly expanding Dental Support Organization (DSO) led by passionate dentists and entrepreneurs. With 7 practices across Southern California, we are committed to building a patient-centered, team-driven culture that transforms the dental experience. As we scale, we're looking for a detail-oriented, process-driven Dental Office Coordinator / Administrative Lead to help strengthen our systems, ensure compliance, and support the continued growth of our Rancho office.
The Dental Office Coordinator / Administrative Lead is a systems and quality control role — not a traditional front desk position. This role supports administrative control, front office accountability, and operational efficiency.
Schedule: M-F 9am – 6pm
Required Qualifications
- High School Diploma or equivalent required
- 2+ years of dental front office or administrative experience
- Treatment Coordination Experience Required
- Strong understanding of dental insurance, billing, and accounts receivable
- Experience reading and interpreting AR aging reports
- Familiarity with dental software (Open Dental and/or Practice by Numbers preferred)
- Detail-oriented and process-driven with a quality-control mindset
- Strong communication and accountability skills
- Ability to identify inefficiencies and implement improvements
Job Responsibilities
- Oversee daily front desk flow and ensure schedule efficiency across the practice; maintain accurate and complete patient records and documentation
- Perform routine chart audits to verify accuracy and compliance; ensure clinical notes, x-rays, and documentation meet office and regulatory standards; flag and follow through on missing or incomplete records
- Monitor AR aging reports and identify problem accounts; coordinate with the billing team to resolve outstanding balances; track insurance delays, denials, and follow-ups to resolution
- Support the Office Manager with reporting, KPI tracking, and accountability systems; monitor key performance indicators including production, collections, and case acceptance; identify operational inefficiencies and assist in implementing solutions
- Comply with all HIPAA, OSHA, and infection control standards
The absence of specific duties in this description does not exclude them from the role if they are similar, related, or logically associated with the position. Additional responsibilities may be assigned or requested by management or executive leadership as needed.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law.
Compensation: $25.00 - $32.00 per hour
Welcome to Empower Dental Group, where personalized, high-quality dental care comes first. With locations throughout Los Angeles County and Southern California, our dedicated team is committed to making every visit comfortable and stress-free.
Founded by Dr. Gyokchyan, Dr. Arkelakyan, and Dr. Khachatryan, Empower Dental brings together experience, innovation, and compassion to deliver exceptional, patient-centered care. Using the latest dental technology, we tailor our services to your unique needs—so you can enjoy a healthier smile in a welcoming environment.
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FAQs About Dental Office Coordinator / Administrative Lead Jobs at Empower Dental Group
What is the work location for this position at Empower Dental Group?
This job at Empower Dental Group is located in Burbank, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Empower Dental Group?
Candidates can expect a pay range of $25–$32 per hour for this role.
What employment applies to this position at Empower Dental Group?
Empower Dental Group lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Empower Dental Group?
Empower Dental Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Empower Dental Group for this role?
Empower Dental Group offers following benefits: Health Insurance, Dental Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Empower Dental Group?
You can apply for this role at Empower Dental Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.