Dental Office Manager / Treatment Coordinator
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$23-$28/hour
Benefits
Career Development
Health & Wellness Programs
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
- Wellness resources
Position OverviewWe are seeking a motivated and organized Dental Office Manager / Treatment Coordinator to join our growing dental practice. This is a key leadership position responsible for overseeing the day-to-day operations of the office while helping patients understand, accept, and schedule the treatment they need.The ideal candidate is a confident communicator and natural leader who enjoys working with both patients and team members. This individual should be highly organized, detail-oriented, financially savvy, and committed to providing an exceptional patient experience.Key ResponsibilitiesOffice Management
- Oversee daily dental office operations and ensure the practice runs efficiently.
- Lead, support, and hold team members accountable to established goals and expectations.
- Manage scheduling, patient flow, staff coordination, and daily office needs.
- Monitor office production, collections, accounts receivable, and other key performance indicators.
- Coordinate staff meetings, training, and ongoing team development.
- Maintain compliance with office policies, HIPAA, OSHA, and applicable dental regulations.
- Work closely with the dentist/owner to implement practice goals and improve profitability and efficiency.
Treatment Coordination
- Welcome patients and create a warm, professional experience from consultation through completion of treatment.
- Present diagnosed treatment and clearly explain treatment options, benefits, timing, and financial considerations.
- Help patients understand their insurance benefits and estimated out-of-pocket expenses.
- Discuss financing and payment options when appropriate.
- Follow up with patients who have unscheduled or incomplete treatment.
- Build trust and rapport with patients to help them feel confident moving forward with recommended care.
- Coordinate treatment appointments and communicate effectively with the clinical and front-office teams.
- Track treatment acceptance and identify opportunities to improve case acceptance.
Patient Experience
- Resolve patient concerns professionally and promptly.
- Maintain a positive, service-oriented office culture.
- Ensure patients receive consistent communication before, during, and after treatment.
- Help create an environment where patients feel valued, respected, and cared for.
Qualifications
- Previous experience in dental office management, treatment coordination, dental assisting, dental front office, or a related healthcare setting.
- Strong understanding of dental terminology, procedures, scheduling, and insurance.
- Excellent verbal and written communication skills.
- Strong leadership and organizational abilities.
- Comfortable discussing treatment fees, financing, and payment options.
- Strong customer service and relationship-building skills.
- Ability to multitask and remain calm in a fast-paced environment.
- Proficiency with dental practice management software and standard office technology.
- Professional appearance and a positive, team-oriented attitude.
Preferred Qualifications
- 2+ years of dental management or treatment coordination experience.
- Experience with treatment presentation and case acceptance.
- Experience managing dental insurance and financial arrangements.
- Experience tracking practice KPIs such as production, collections, new patients, and treatment acceptance.
- Leadership or supervisory experience.
How to Apply
If you are an experienced dental professional who enjoys leadership, patient relationships, and helping a practice grow, we would love to hear from you.
Please submit your resume along with a brief description of your dental experience and why you would be a great fit for our team to myharmonysmiles@gmail.com
Compensation: $23.00 - $28.00 per hour
About Us
Here at My Harmony Smiles we believe that a smile tells a thousand words, and we are dedicated to giving our patients high-quality dental care. We offer a full range of dental services, so everyone's needs are met under one roof.LocationsOcala Dental HarmonyPaddock Dental Harmony Synergy Dental SpaLux Dental and SpaMy Harmony Smiles SpringhillMy Harmony Smiles Oldsmar
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FAQs About Dental Office Manager / Treatment Coordinator Jobs at My Harmony Smiles
What is the work location for this position at My Harmony Smiles?
This job at My Harmony Smiles is located in Trinity, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at My Harmony Smiles?
Candidates can expect a pay range of $23–$28 per hour for this role.
What employment applies to this position at My Harmony Smiles?
My Harmony Smiles lists this role as a Full-time position.
What experience level is required for this role at My Harmony Smiles?
My Harmony Smiles is looking for a candidate with "Director" experience level.
What benefits are offered by My Harmony Smiles for this role?
My Harmony Smiles offers following benefits: Career Development and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at My Harmony Smiles?
You can apply for this role at My Harmony Smiles either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.