Dental Patient Relations Coordinator
Seva Dental TeamToledo, OH
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Toledo Dental Team | Full-TimeAt Toledo Dental Team (part of Seva Dental Team), the front desk is not just a desk. It is mission control. 🚀We are looking for a full-time Patient Relations Coordinator (PRC) who knows how to keep a busy dental office running smoothly while making patients feel genuinely welcomed, cared for, and confident from check-in to check-out.If you are organized, warm, fast on a computer, and know dental front office workflows, this could be a great fit.Why this role mattersThe patient experience is the foundation of everything we do. As our PRC, you are the first impression, the steady hand during a busy day, and the person who helps patients leave with clarity, confidence, and their next visit scheduled. You are the hub of the office and a huge part of what makes the practice successful.What You’ll DoYou will help create an excellent patient experience while keeping the front office organized and on track.Day-to-day responsibilities include:
- Answering patient calls throughout the day
- Scheduling and confirming appointments
- Checking patients in and out
- Verifying patient insurance benefits and eligibility prior to appointments
- Reviewing and documenting patient financial and insurance responsibility with 100% accuracy
- Collecting payments for services performed
- Managing the daily patient schedule
- Reaching out to patients due for treatment or hygiene visits
- Using scheduling tools to fill cancellations and past-due appointments
- · Following up on outstanding and past insurance claims as needed
- · Posting insurance payments and EOBs accurately
- Collecting past-due balances
- Supporting the team during morning huddles and throughout the day
- Strong computer skills and confidence learning systems quickly
- Ability to multitask in a fast-paced environment
- Professional, positive, service-focused attitude
- Team player who works well with others
- 2+ years of experience in a direct customer-facing role
- Dental office experience preferred
- Experience with insurance verification, posting insurance and EOBs required
- Familiarity with dental practice management software is a plus
- Medical insurance
- Vision insurance
- Life insurance
- Seva Dental coverage (includes immediate family)
- 401(k)
- Holiday pay
- PTO
- Monthly bonus opportunity
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FAQs About Dental Patient Relations Coordinator Jobs at Seva Dental Team
What is the work location for this position at Seva Dental Team?
This job at Seva Dental Team is located in Toledo, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Seva Dental Team?
Employer has not shared pay details for this role.
What employment applies to this position at Seva Dental Team?
Seva Dental Team lists this role as a Full-time position.
What experience level is required for this role at Seva Dental Team?
Seva Dental Team is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Seva Dental Team for this role?
Seva Dental Team offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Seva Dental Team?
You can apply for this role at Seva Dental Team either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.