Dental Treatment Coordinator/Receptionist
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Overview
Job Description
Welcome to Finesse, where we're not just providing dental care we're crafting beautiful smiles and building lasting relationships in Rancho Cucamonga, California! We're a passionate team dedicated to creating a positive and welcoming experience for every person who walks through our doors. If you have a knack for making people feel comfortable, a sharp eye for detail, and a genuine love for helping others achieve their oral health goals, you might be exactly who we're looking for. As our Dental Treatment Coordinator/Receptionist, you'll be the first and last impression many of our patients have of our practice, a vital link between their dental needs and the care we provide. You'll be instrumental in guiding patients through their treatment journey, from scheduling their first visit to explaining treatment plans and coordinating financial arrangements. We value a positive attitude, a commitment to excellence, and a team-oriented spirit. Join us and be a key part of creating Finesse-ful smiles!
Salary Range: $41000.00 - $70000.00 per year
BenefitsAnnual Base Salary + Commission
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Greet patients warmly upon arrival, manage check-in and check-out processes, and answer phone calls.
Schedule and confirm patient appointments, coordinating with the dental team to optimize the schedule.
Present treatment plans to patients, explaining procedures, costs, and financing options clearly and compassionately.
Verify dental insurance eligibility and benefits, submit claims, and follow up on outstanding payments.
Manage patient records accurately, ensuring all information is up-to-date and confidential.
Assist with patient inquiries regarding appointments, billing, and general dental care.
Maintain a clean and organized reception area, ensuring a welcoming environment for all patients.
Support the dental team with administrative tasks as needed.
RequirementsHigh school diploma or equivalent required; Associate's degree or higher preferred.
Minimum of 5 years of experience in a dental office setting, preferably as a Treatment Coordinator or Receptionist.
Proficiency in dental practice management software.
Strong knowledge of dental insurance procedures, billing, and claims processing.
Exceptional communication and interpersonal skills, with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and manage time effectively in a busy environment.
Familiarity with treatment planning and patient financing options.
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Submit 10x as many applications with less effort than one manual application.
