Dependency Case Management Supervisor

Lead the team helping children and families move toward safer, more stable futures.

As a Dependency Case Management Supervisor, you'll lead and develop a team of case management professionals while helping ensure children and families receive the support and services they need to work toward safety, stability and permanency.

This is an opportunity to combine your child's welfare experience with your leadership skills, supporting your team through complex cases, strengthening service delivery, and helping create better outcomes for Florida's children and families.

What You'll Do

You'll oversee the daily operations of a Child Welfare Case Management unit while providing the guidance, coaching and case consultation your team needs to succeed.

You will:

• Lead, supervise and support Dependency Case Managers and support staff.
• Oversee daily unit operations, workloads, and service delivery.
• Provide consultation and support on complex or crisis cases.
• Monitor the progress of children and families receiving services.
• Review assessments, treatment plans, case documentation, and reports for quality and timeliness.
• Collaborate with the Florida Department of Children and Families (DCF), Department of Juvenile Justice (DJJ), and other community partners.
• Collect, analyze and use program data to support quality service delivery and improve client outcomes.
• Participate in case staffing, conferences and other meetings related to services and case progress.
• Provide case consultation, training, and professional guidance to team members.
• Identify training and development needs across the team.
• Ensure services and documentation meet CHS policies, procedures and program requirements.
• Provide direct casework or treatment services when needed.

Lead, Coach & Develop Your Team

Great outcomes start with supported teams. In this role, you'll have the opportunity to develop professionals doing important work with children and families.

You will:

• Recruit, supervise, and develop team members.
• Establish team goals and monitor progress toward results.
• Coach and support team members in their professional development.
• Evaluate performance and provide clear, timely feedback.
• Facilitate regular team communication and management meetings.
• Help build team knowledge through training, coaching, and knowledge sharing.
• Support succession planning and future talent development.
• Foster a positive, collaborative, and engaging work environment.

What You'll Bring

Required

• Master's degree in a human services-related field from an accredited university.
• Child Welfare Case Management certification.
• Four years of experience in human services.
• Florida Driver's License within 30 days of hire.
• Daily access to a reliable and insured vehicle.

Preferred

• Supervisory experience.
• Experience working in a dependency environment.

Relevant backgrounds may include Child Welfare, Dependency, Social Work, DCF, Foster Care, Adoptions, Teaching, Psychology, and Criminal Justice.

You'll Be a Great Fit If You

• Are ready to turn your child's welfare experience into strong, supportive leadership.
• Know how to coach people through complex situations while keeping children and families at the center of work.
• Can balance team leadership, case consultation, compliance and program priorities.
• Communicate effectively with team members, families, community partners, and other professionals.
• Are skilled in planning, organization and time management.
• Value collaboration and relationship building.
• Are comfortable using data and documentation to monitor progress and strengthen service delivery.
• Are proficient with Microsoft Word, Excel and Outlook.

Why Choose CHS?

Joining Children's Home Society of Florida (CHS) means bringing your leadership experience to work that can make a meaningful difference for children, families and communities.

You'll find:

• Mission-driven work with a direct connection to children and families.
• Opportunities for growth and professional development.
• The opportunity to make an impact within your own community.
• A collaborative environment centered on quality service and meaningful outcomes.
• A great benefits package, including generous paid time off and holidays.

Lead With Purpose. Help Build Brighter Futures.

Your leadership can influence more than the performance of a team. It can strengthen the professionals supporting families, improve the quality of services children receive, and help move families closer to safe, stable, and permanent futures.

Bring your experience in child welfare, your commitment to developing others, and your passion for strengthening families to CHS.

Want to learn more? Visit, https://chsfl.org/what-we-do/ready-to-grow/

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit https://info.flclearinghouse.com