Deposit Support Services Associate

First Bancorp, IncDamariscotta, ME

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

401k Matching/Retirement Savings

Job Description

Description

Our Deposit Support Services team is the behind-the-scenes engine that keeps deposit accounts and digital banking running smoothly. In this role you'll help branch staff and customers solve problems, keep accounts accurate and up to date, and make sure transactions go where they're supposed to.

You don't need a banking background to start. We'll teach you the systems and the specifics. We're looking for someone organized, detail-oriented, and genuinely helpful.

What you'll do

Help people. Answer calls, emails, and service requests from branch staff and customers, and get them clear answers in a reasonable timeframe.

Keep accounts accurate. Process address and account changes, statement updates and returned mail, and set up and renew certificates of deposit, including retirement and education savings accounts.

Handle transactions and exceptions. Work through returned items, holds, overdrafts, and other day-to-day exceptions following our procedures.

Support digital banking. Help customers and staff with online banking, mobile and ATM deposits, debit cards, and electronic transfers. Manage card inventory and ordering.

Watch for fraud. Learn to spot suspicious activity and trends and flag them to the right people.

Pitch in. Other tasks as the team needs them.

What we're looking for

High school diploma or equivalent
Comfortable with computers, Microsoft Office, and learning new systems
Strong attention to detail and accuracy
A customer-first attitude with both coworkers and customers
Clear, friendly communication

Banking or financial services experience is a plus, but not required. If you're a quick learner who likes solving problems and helping people, we want to talk to you.

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FAQs About Deposit Support Services Associate Jobs at First Bancorp, Inc

What is the work location for this position at First Bancorp, Inc?

This job at First Bancorp, Inc is located in Damariscotta, ME, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at First Bancorp, Inc?

Employer has not shared pay details for this role.

What employment applies to this position at First Bancorp, Inc?

First Bancorp, Inc lists this role as a Full-time position.

What experience level is required for this role at First Bancorp, Inc?

First Bancorp, Inc is looking for a candidate with "Senior-level" experience level.

What benefits are offered by First Bancorp, Inc for this role?

First Bancorp, Inc offers following benefits: Career Development and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at First Bancorp, Inc?

You can apply for this role at First Bancorp, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.