Design Operations Lead (Workplace Strategy & Process)

Genesis10 is currently seeking a Design Operations Lead (Workplace Strategy & Process) for a contract position with a major financial services company in Milwaukee, WI. This is a hybrid role, requiring 3 days in the office. 

Pay Rate: $49.00-$52.00 per hourOur client is seeking a Design Operations & Special Projects Lead to serve as a key partner to the Assistant Director of Campus Design & Operations during a critical transition period. This is a senior, high autonomy role requiring strong judgment, analytical thinking, and comfort operating in environments where the future state is not yet fully defined. This role will focus on defining, documenting, and reshaping design and allocation processes to be fit for the future.

Key Responsibilities:

• Identify, document, and formalize core design and workspace allocation processes needed to support day-to-day operations
• Focus on processes related to workspace allocation, design intake, prioritization, decisioning, and handoffs
• Translate institutional knowledge into clear, usable process documentation, decision frameworks, and playbooks
• Partner closely with Design Operations leadership to ensure processes reflect future operational goals
• Evaluate when existing processes should be stabilized, revised, or replaced entirely
• Support the refinement of allocation and design governance, including roles, decision rights, and escalation paths
• Serve as a special project lead for complex or loosely defined issues, developing clear problem framing, options, and recommendations
• Act as a pressure release valve for leadership when issues fall outside established processes

Requirements:

• Senior-level experience in a business consulting, operations, or project management capacity
• Proven ability to operate with high autonomy and strong judgment in ambiguous environments
• Strong analytical thinking and independent problem-solving skills
• Experience in process definition, documentation, and improvement
• Ability to develop clear, actionable recommendations from complex and loosely defined problems
• Excellent ability to present concise, well-reasoned recommendations to leadership

What Success Looks Like:

• Core design and allocation processes are clearly defined, documented, and consistently applied
• The Design team is less dependent on individual institutional knowledge to operate effectively
• Leadership can confidently hand off ambiguous issues knowing they will be thoughtfully worked through
• Design Operations is positioned to adapt as campus needs and ways of working continue to evolve

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.Benefits of Working with Genesis10:

• Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website www.genesis10.com.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#DIG10-MW