Desktop Support Technician Healthcare IT
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Overview
Job Description
Immediate need for a talented Desktop Support Technician – Healthcare IT. This is a 06+months contract opportunity with long-term potential and is located in Riverside, CA(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-19116
Pay Range: $25/hr - $26/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment).
Key Responsibilities:
- Provide onsite desktop and end-user support across multiple healthcare facilities
- Troubleshoot and resolve hardware, software, printer, and peripheral issues
- Support Windows workstations, laptops, and mobile devices
- Perform break/fix troubleshooting and incident resolution
- Complete Moves, Adds, and Changes (MAC) for workstations and equipment
- Deploy, install, configure, and replace desktop hardware
- Support operating system upgrades and desktop refresh initiatives
- Troubleshoot LAN/WAN connectivity and network-related issues
- Maintain hardware and software inventory records
- Document work performed and update ticketing systems
- Deliver excellent customer service and technical support to end users
Key Requirements and Technology Experience:
- Minimum 2 years of desktop support or end-user computing experience
- Experience supporting Windows 10 and Windows 11 environments
- Strong troubleshooting experience with desktops, laptops, printers, and peripherals
- Experience supporting Microsoft Office Suite
- Knowledge of LAN/WAN networking concepts
- Experience supporting mobile devices
- Strong communication and customer service skills
- High School Diploma or GED
- Experience working in a hospital, healthcare, or patient-facing environment
- ServiceNow or enterprise ticketing system experience
- Operating system deployment and upgrade experience
- Technical consulting experience
- Bachelor's Degree in Computer Science, Information Systems, or related field
- Microsoft certifications and/or CompTIA A+
- · Four or more years of desktop support experience
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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