Digital Banking & Treasury Services Specialist

Consumers National BankMinerva, OH

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

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Description

Make a Difference…Digitally and PersonallyAt Consumers National Bank, our mission is to make a difference in the communities we serve. We believe our employees are the driving force behind that mission. When you join Consumers, you don't just support customers, you help build lasting relationships with friends and neighbors, strengthen local communities, and say with pride, "I make a difference."Consumers National Bank offers a true community banking environment where contributions are recognized, ideas are valued, and employees are empowered to grow. You'll work alongside a collaborative, forward-thinking leadership team in a culture that values integrity, service excellence, and continuous improvement.We are currently seeking a detail-oriented and customer-focused Digital Banking & Treasury Services Specialist to support and enhance our digital and treasury management services as we continue to grow.Position SummaryThe Digital Banking & Treasury Services Specialist plays a key role in delivering secure, reliable, and user-friendly digital banking services to both retail and business customers. This position serves as a subject-matter expert for electronic banking platforms, treasury management services, and fraud monitoring while providing exceptional internal and external customer support.Key Responsibilities

Set up, support, and maintain:
Digital Banking, Bill Pay, Mobile Banking, Mobile Deposits, and Digital Wallets (Apple Pay, Samsung Pay)
Remote Deposit Capture services
Treasury Management Services, including ACH Origination, Wire Transfers, and Positive Pay
Issue, support, and maintain debit cards; research and resolve ACH and debit card disputes
Review, process, and resolve ACH exception items, including death notifications, corrections, and returns
Monitor daily reports and banking systems for unusual or potentially fraudulent activity
Respond to branch and customer inquiries, research requests, and service issues using the bank's Core system
Scan, index, and maintain Treasury Management and Remote Deposit agreements
Partner with third-party vendors to support services, system updates, and issue resolution
Provide timely, accurate support to internal teams and external customers while ensuring compliance and risk mitigation

Requirements

High school diploma or equivalent required; formal banking education or certifications preferred
Minimum 1 year of hands-on electronic or operational banking experience required

(5+ years of general banking experience strongly preferred)

Strong attention to detail with the ability to prioritize and perform effectively in a fast-paced environment
Demonstrated ability to exercise sound independent judgment
Exceptional customer service mindset with clear, professional communication skills
Strong organizational, analytical, and problem-solving abilities
Proven success working in a collaborative, team-oriented environment
Proficient in Windows-based systems and Microsoft Office applications, including Word and Excel

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FAQs About Digital Banking & Treasury Services Specialist Jobs at Consumers National Bank

What is the work location for this position at Consumers National Bank?

This job at Consumers National Bank is located in Minerva, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Consumers National Bank?

Employer has not shared pay details for this role.

What employment applies to this position at Consumers National Bank?

Consumers National Bank lists this role as a Full-time position.

What experience level is required for this role at Consumers National Bank?

Consumers National Bank is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Consumers National Bank for this role?

Consumers National Bank offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Consumers National Bank?

You can apply for this role at Consumers National Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.