Digital Banking Service Specialist

First Volunteer BankChattanooga, TN

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Job Description

Builtwell, Chattanooga's community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team.

The successful applicant will be responsible for a combination of the following:

Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products
Card Services: Processing customer requests regarding debit and credit cards and handling card disputes
Wire Transfers: Processing incoming, outgoing and international wires
ACH: Processing daily ACH files for customers as they are submitted
Above all, offering exceptional service to both internal and external customers.

We encourage all who want to work with a dynamic and highly productive team to apply.

Desired Qualifications

High school diploma or equivalent
Ability to work independently, accurately and with attention to detail
Strong time management skills and ability to meet daily deadlines
Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
Ability to communicate and interact with a variety of people both within the team and other departments
Ability to handle and resolve recurring issues
Excellent verbal and written communication skills
Schedule: M-F 8:30 am-5:30 pm, Every 7 weeks F 8:30 am- 6:00 pm, Every 6 weeks Sat. 8:50 am- 12:10 pm (Full-time)

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FAQs About Digital Banking Service Specialist Jobs at First Volunteer Bank

What is the work location for this position at First Volunteer Bank?

This job at First Volunteer Bank is located in Chattanooga, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at First Volunteer Bank?

Employer has not shared pay details for this role.

What employment applies to this position at First Volunteer Bank?

First Volunteer Bank lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at First Volunteer Bank?

First Volunteer Bank is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at First Volunteer Bank?

You can apply for this role at First Volunteer Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.