Digital Banking System Administrator

EdFedMiami, Florida

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Job Summary:

Provide internal organizational support for key member-facing digital systems. Assist staff with technical subject matter expertise on the Digital Banking system and other related digital systems and services. Ensure that the Digital Banking system is functioning properly and fulfilling its intended purpose. Be the liaison between technical technology issues related to digital systems and business line staff. Function as the primary liaison between the digital banking vendor and the organization.

Duties & Responsibilities:

Provide internal support for Digital Banking (online and mobile app), and related systems.
Function as the subject matter expert for Digital Banking system administration.
Coordinate with Director of Business Technology for Digital Banking and core system integration.
Test updates, changes, and enhancements/additions to the Digital Banking system.
Coordinate and facilitate testing of Digital Banking system changes with business lines and stakeholders.
Coordinate implementations and changes with Digital Banking vendor.
Work in conjunction with Data Analyst to report and analyze Digital Banking performance, data, and statistics.
Manage third party member-facing digital system integrations.
Work with business lines to gather, analyze, and document business requirements related to member-facing digital systems.
Recommend digital system features and functionality that are aligned with the organizations strategic goals and direction.
Perform other duties as assigned by management.

Skills:

Strong organization and time management, problem solving, troubleshooting, and communication skills are required.
Works well as a member of a group.
Capable of carrying out a given task with all details necessary to get the task done well.

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FAQs About Digital Banking System Administrator Jobs at EdFed

What is the work location for this position at EdFed?

This job at EdFed is located in Miami, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at EdFed?

Employer has not shared pay details for this role.

What employment applies to this position at EdFed?

EdFed lists this role as a Full-time position.

What experience level is required for this role at EdFed?

EdFed is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at EdFed?

You can apply for this role at EdFed either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.