Digital Experience Lead

Victaulic CoEaston, PA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

We are seeking an experienced UX/UI leader in the areas of design, research, and product management to join our team. As a Digital Experience Lead, you will establish, formalize, and evolve strategies, teams, and processes in pursuit of building cohesive and seamless user experiences across solutions delivered in partnership with marketing, mass communications, technical product teams in IT and across citizen development groups in the business.

This person will work closely with senior leaders and front-line managers to ensure that we're designed with an outside-in approach, better coordinating on design, and maturing how we work as teams.

Responsibilities:

Lead UX strategy and design direction, assuring alignment with user needs and business goals by translating complex requirements into clear and thoughtful user flows and designs.
Build and maintain design systems, component libraries, and documentation to ensure consistency and efficiency.
Drive continuous improvement on existing design workflows, processes, and collaborative processes across teams.
Partner closely with software development, technical teams, QA, marketing, communications, and other business units and stakeholders to elevate designs that are inclusive and cohesive.
Align design frameworks and methodologies with industry best standards
Establish and coach the UX/UI team to properly support the transformation of Digital solutions to meet our business and customers not only where they are at today but where they are headed tomorrow.
Serve in the role of "Design Coach" through championing, training, and mentoring across the organization.
Resolve team impediments both internally and externally.
Develop and Track KPIs to drive accessibility compliance and design milestones.

Requirements:

5+ years professional experience in UX/UI or product management
Bachelor's Degree in Graphic Design or related field
Experience managing a team of designers and mentoring design professionals
Comfortable working across design, product, and front-end development functions
Ability to report on design and user experience KPIs and product readiness
Experience with design toolchains such as Figma with a preference for AI agentic facilitators such as Figma Make
Experience defining SLAs, monitoring standards, and incident processes
Ability to align design and accessibility with business goals
Track record of improving deployment, speed, uptime, and observability
Skilled in cost optimization and vendor management across tooling
Experience bringing designs into accessibility compliance with ADA & WCAG
Experience building responsive designs across a variety of devices and client types
Excellent communication and interpersonal skills
Problem-solving and analytical skills
Ability to lead and facilitate user personas creation and journey mapping exercises
Ability to work collaboratively with cross-functional teams

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FAQs About Digital Experience Lead Jobs at Victaulic Co

What is the work location for this position at Victaulic Co?

This job at Victaulic Co is located in Easton, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Victaulic Co?

Employer has not shared pay details for this role.

What employment applies to this position at Victaulic Co?

Victaulic Co lists this role as a Full-time position.

What experience level is required for this role at Victaulic Co?

Victaulic Co is looking for a candidate with "Director" experience level.

What benefits are offered by Victaulic Co for this role?

Victaulic Co offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Victaulic Co?

You can apply for this role at Victaulic Co either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.