Digital Marketing Coordinator
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Job Description
Our Story
J.Crew gets you dressed every day, for every occasion.
Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.
Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.
Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.
Overview:
Reporting totheManagerofEmailMarketing forJ.Crew, the MarketingCoordinatorwill workprimarilyon the email marketing teamanddrivetheJ.Crewbusiness.This personis responsible forassistingindeploying daily emails,SMSand Push Notifications,ensuring accuracy of alloutgoingcommunication,and reporting on performance. This position will have exposure to all aspects of email,SMSand Pushmarketing, as well as the broader performancemarketingstrategyatJ.Crew.Prior experiencein email marketing at an eCommerce or retail company, with a demonstrated passion for theJ.Crewbrand, is preferred.
Responsibilities:
Assistwith set up, QA and deployment ofemail,smsand pushcampaigns forJ.Crewbusiness
Analyze and report out on email campaign performancewith quantitative and qualitative data to drive channelperformance
Support segmentation and personalization strategies to ensure we areoptimizingcontent at the customer level
Assistin the creation and building of audience segments
Deliver againstrevenue,keybusiness KPIS andgoals
Assistinreporting out on creative performanceto thecreative marketing team to analyze and inform email,smsand pushcontent strategy go forward
Partner with Production, Creative,EmailOperations, Planning, andSite Merchandisingteamsto drive theemail,smsand pushchannelstrategy
Assistwithad hoc tasks for the broader marketing organization, as needed
Manage the status of email,smsand push sends to ensure messages are delivered on time
Compile andmaintaincompetitor content
Qualifications:
1-2 years of related experience in email marketing
Strong analytical skills;proficiencyin Microsoft ExcelandGoogleAnalytics
Experience withamajorESP(Ex:Oracle,Salesforce,Adobe)
Very strongcommunication and team-working skills
High levelof organization coupled with attention to detail
Self-starter whoexhibitscuriosity
Ableto prioritize multipleobjectiveswithin a fast-paced, changing environment
Able to be resilient when dealing with high- pressure situations
Aptitude to think strategically but act tactically
Confidence in project management and presentation skills
We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.
Benefits + Perks
Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $22.98 - $26.49At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
