Digital Support Representative
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Overview
Compensation
$16-$20/hour
Job Description
Preference Employment Solutions is hiring a Digital Support Representative for a Fargo based team. In this role, you ll be the first point of contact for customers using mobile and online banking platforms helping with login issues, troubleshooting technical problems, and guiding them through digital features. If you re tech-savvy, customer focused, and ready to put your skills to work in a fast-paced support environment, we want to hear from you Apply today!Type: Temporary 3 weeks (Starts Oct. 2nd, 2025)Salary Range: $16-$20/hr. DOELocation: Fargo, NDBenefits: As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families. Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us.Position Overview:
- Assist customers with account access, mobile app navigation, and online banking tools
- Troubleshoot technical issues and escalate when necessary
- Guide users through processes like transfers, bill pay, and account management
- Communicate professionally with customers via phone, chat, and email
- Strong background in customer service and problem solving
- Comfortable with technology, mobile apps, and basic troubleshooting
- Clear, professional communication skills
- Reliable, detail oriented, and able to work in a fast-paced environment
- Must pass background and credit check
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Digital Support Representative Jobs at Preference Employment Solutions
What is the work location for this position at Preference Employment Solutions?
This job at Preference Employment Solutions is located in Fargo, ND, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Preference Employment Solutions?
Candidates can expect a pay range of $16–$20 per hour for this role.
What employment applies to this position at Preference Employment Solutions?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Preference Employment Solutions?
You can apply for this role at Preference Employment Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.