Director, Finance Operations

The Director, Finance Operations is a strategic and operational leader responsible for overseeing the company's core finance processes, systems, and infrastructure. This role ensures operational excellence across billing, receipts and disbursements, receivables/payables, reconciliation, financial systems, and process governance while driving continuous improvement, scalability, and strong internal controls. The position reports to the VP, Finance Operations & Controller.

Job Duties and Responsibilities:

Finance Operations Departmental Strategy- 40%

• Plan, prioritize, and execute the strategy for finance operations including billing, cash collection and remittance, and reconciliation.
• Verify the accuracy, timeliness, and integrity of financial transactions and core department deliverables.
• Establish and monitor service-level standards and performance metrics across core operations functions.
• Address escalated or complex inquiries from internal and external stakeholders regarding detailed transactions.
• Support financial close process, working closely with other finance leaders.
• Conduct variance analysis and identify performance trends.

Process Optimization and Scalability- 20%

• Design, implement, and continuously improve scalable finance processes to support company growth.
• Lead automation initiatives across billing, collections, remittance, reconciliations, and workflows.
• Partner cross-functionally to streamline order-to-cash and procure-to-pay cycles.

Controls & Risk Management- 20%

• Maintain strong internal controls and compliance with regulatory requirements applicable to financial services.
• Partner with other finance leaders to support audit readiness and remediation efforts.
• Develop policies and operational governance frameworks to mitigate financial risk.

Cash Management- 10%

• Monitor and optimize cash flow and funding levels.
• Oversee collections strategy and past-due receivables management.
• Partner with Treasury on bank administration, liquidity forecasting, reconciliation, and risk.

Leadership & Development- 10%

• Recruit, retain, and develop a high-performing finance operations team, with department budget responsibility.
• Establish clear accountability, expectations, performance metrics, and career progression pathways.
• Foster a culture of operational excellence, accountability, and customer service.

Qualifications (Education, Experience, Certifications & KSA):

• Bachelor's degree in accounting, finance, or related field.
• Professional credentials: CPA, CMA, or MBA strongly preferred.
• 8+ years of progressive finance experience in accounting, finance, or finance operations.
• 5+ years of people leading in a fast-paced environment.
• Proven track record of driving process improvement and automation initiatives.
• Strong analytical, organizational, and leadership skills, with ability to manage multiple priorities.
• Excellent communication and cross-functional partnership capabilities.

Key Competencies:

• Strong level of engagement, enthusiasm, and general optimism.
• Operational excellence and attention to detail.
• Strategic thinking with a hands-on mindset.
• Sense of urgency and customer service oriented.
• Strong ownership and accountability.
• ERP proficiency and strong systems aptitude.
• Team building, coaching, delegating, and empowering.
• Change management and scalability focus.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

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We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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