Director, Applications, Data & Analytics

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025-2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

Director, Applications, Data & Analytics - Position Overview:

The Director, Applications, Data & Analytics is responsible for leading the strategy, delivery, integration, and optimization of the organization's enterprise applications, software development, data engineering, reporting, analytics, and business intelligence functions across a mission-driven behavioral health organization serving children, families, schools, and communities. This role oversees application development and support, enterprise integrations, data warehousing, reporting and visualization, data governance, analytics operations, and AI-enabled solutions to ensure scalable, secure, reliable, and data-driven technology capabilities that support operational efficiency, organizational decision-making, and digital transformation initiatives, while maintaining compliance with healthcare regulations, including HIPAA and related privacy and security standards. The position partners closely with executive leadership, administrative leaders, solution leaders, and technology stakeholders to align applications, data strategies, analytics capabilities, automation, and emerging technologies with organizational priorities while driving continuous improvement in system performance, reporting accuracy, workflow efficiency, user experience, and organizational effectiveness.

Required Qualifications:

• Bachelor's degree in Business Administration, Computer Science, or related field and a minimum of 5 years of managerial experience.
• In-depth knowledge with a variety of the Applications Management, development concepts, practices, and procedures.
• A minimum of five (5) years of experience within the past ten (10) years, managing a SDLC, including business and system requirement specification, design, development, testing, and implementation, on Projects involving large and complex IT systems.
• Experience with the following programs: Microsoft SQL Server, Oracle, Microsoft Windows, Microsoft Visual Studio, TSQL, Advanced SQL, HTML, CSS.

Job Responsibilities:

Applications & Software Development Leadership

• Lead and oversee all enterprise application development, maintenance, and software delivery functions across the
• Support enterprise applications and systems that enable clinical, operational, and administrative workflows, ensuring accurate data capture, system reliability, and alignment with reporting and regulatory
• Direct design, development, implementation, enhancement, and support of enterprise applications, operational systems, reporting platforms, and custom business
• Oversee the software development lifecycle (SDLC) process including technical design, coding, testing, deployment, release management, and production
• Lead application modernization, workflow optimization, operational automation, and digital transformation initiatives.
• Manage DevOps, release management, QA/testing, and application support processes to ensure stable, secure, and reliable application
• Provide leadership escalation support for critical enterprise application and system-related

Data, Analytics & Reporting

• Lead enterprise data engineering, data integration, data warehousing, reporting, analytics, and business intelligence
• Oversee the development and support of dashboards, operational reporting, visualization tools, and analytics solutions using platforms such as Power BI and SQL reporting
• Ensure enterprise reporting environments provide accurate, timely, actionable, and decision-ready insights for executive leadership, operational leaders, clinical teams, and external
• Establish and enforce data governance, data quality, reporting standards, master data management, and data integrity practices across enterprise systems and analytics
• Monitor analytics outcomes, reporting effectiveness, operational KPIs, and data performance metrics to support continuous improvement and data-driven decision-making.

AI, Automation & Innovation

• Evaluate, implement, and optimize AI-enabled technologies, AI-assisted analytics capabilities, automation solutions, predictive reporting tools, and intelligent workflow
• Identify opportunities to improve operational efficiency, reporting accuracy, user experience, and decision support through automation and AI-enabled business
• Partner with PMO, Infrastructure & Operations, and organizational leadership to support digital transformation, operational modernization, and emerging technology
• Maintain awareness of emerging technologies, AI trends, analytics platforms, integration strategies, and industry best practices to continuously improve organizational

Enterprise Systems, Integrations & Operational Support

• Manage enterprise integrations, APIs, and data exchanges, ensuring interoperability across clinical, operational, school based, and third-party systems to support secure, compliant, and accurate information sharing in alignment with care delivery, reporting requirements, and regulatory standards.
• Collaborate with Infrastructure & Operations teams to ensure application environments, databases, integrations, cloud services, and analytics platforms are secure, scalable, stable, and operationally
• Monitor enterprise applications, integrations, reporting environments, and analytics platforms for performance issues, operational risks, system failures, and data integrity concerns while coordinating timely remediation efforts.
• Ensure enterprise applications, reporting environments, and analytics operations comply with organizational policies, HIPAA requirements, security standards, regulatory expectations, and data privacy practices.

Strategic Leadership, Partnership & Vendor Management

• Partner with executive leadership, administrative leaders, solution teams, and department stakeholders to identify operational challenges and implement scalable application and data solutions aligned with organizational priorities.
• Collaborate with PMO, Infrastructure & Operations, Innovation & Growth, and Digital Solutions teams to support enterprise initiatives and strategic technology
• Establish and monitor operational KPIs, application performance metrics, analytics outcomes, reporting standards, and service delivery
• Manage vendor relationships, software licensing, implementation partners, support agreements, contracts, budgeting activities, and service performance related to enterprise applications and analytics

Team Leadership & Workforce Development

• Lead, mentor, and develop application developers, application analysts, BI developers, data engineers, reporting analysts, QA/testing resources, and support
• Conduct workforce planning, performance management, and professional development
• Foster a culture of accountability, collaboration, customer service, innovation, continuous improvement, and operational
• Support mission delivery by ensuring enterprise applications, reporting environments, and analytics capabilities improve operational efficiency, service outcomes, employee productivity, and organizational

Perform other duties as assigned.