Director, Product Management

As Director, Product Management for Academia & Government at Clarivate, you will lead, shape, and scale a high‑impact product organization that turns market opportunity into measurable results. In this role, you will define and drive a compelling product strategy, align and inspire large cross‑functional teams, and own execution across the full product lifecycle—from customer discovery and prioritization to delivery, adoption, and ongoing value creation.

You will be accountable for identifying and translating customer and market needs into viable, differentiated product solutions that advance Clarivate’s growth and strengthen our leadership in the academia and government space. Acting as the connective tissue between product, engineering, content, and commercial teams, you will set clear direction, coach product leaders and managers, and ensure products are delivered with speed, quality, and purpose to create meaningful, lasting market impact.

About You – experience, education, skills, and accomplishments…

• Bachelor’s Degree or equivalent
• 10+ years of relevant experience
• 5+ years of managing 1 or more Product Managers
• 5+ years of managing multiple SaaS products that work together

It would be great if you also had…

• Managed 3rd party reselling agreements and vendors
• Public Library experience
• AWS experience
• Examples of AI features and product management
• Good JIRA and Confluence skills
• Pendo management a big plus

What will you be doing in this role?...

• Support the product leadership to envision future versions of the product organization.
• Structure teams to create the necessary balance of product management resources to drive impact and deliver against agreed outcomes.
• Communicate clearly and effectively, in writing or when presenting, to large and internal and external high-stakes audiences, including segment leadership.
• Effectively influence the priorities of other teams.
• Act as the hiring manager for vacant positions within your team, improving the strength and capability of the product management team with each hire.
• Spot talent accurately and make robust hiring decisions.
• Anticipate flight risks and put action plans in place to help retain top talent.
• Understand and investigate the commercial levers that affect your area of responsibility and how they ladder up to overall Clarivate commercial performance.
• Define metrics for your group / teams to ensure business impact.
• Create / clarify product strategy within ambiguous areas with limited guidance.
• Create relationships and trust with a broad range of senior stakeholders across the business (PMs, managers, and cross-functional leaders).
• Determine priorities when there are competing strategic asks.

About the Team

Our team is a dynamic group of innovative product managers passionate about bringing powerful technology to public libraries and helping them fulfill their mission of serving communities at scale. We partner with some of the world’s most iconic library systems—including the New York Public Library, Seattle Public Library, and Auckland Public Library in New Zealand—while pushing the boundaries of what’s possible through innovation, including our next‑generation AI platform. The team is led by Ashley, our Vice President, who brings 15+ years of experience driving large‑scale solutions for Fortune 500 organizations such as FedEx and Walmart. With many team members offering 10+ years of deep expertise in libraries and technology, this is a highly tenured, collaborative group where you’ll learn from seasoned experts, make a real impact, and help shape the future of library technology worldwide.

Hours of Work

Full time, permanent

Although duties are typically performed during normal business hours, occasional off-hours may be required

Commutable to our Philadelphia, Ann Arbor or Alexandria office locations

Ability to work early in the morning/evening and with a global customer base that includes Singapore, AUS, EU, Israel

Up to 20% travel to trade shows, including international travel

#LI-hybrid

#CB

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.