Director, Operations Planning & Inventory

Create is hiring a Director, Operations Planning & Inventory to take ownership of our planning processes and inventory management across the supply chain, ensuring we have the right product in the right place, at the right time in all our sales channels. This is a highly analytical, detail-oriented role that will translate forecasts into actionable operational plans, helping us scale into new channels while keeping inventory healthy and service levels high.

In this role, you’ll be responsible for owning our inventory model, running Create’s S&OP process, working closely with Sales, Finance, Marketing, and external partners to build accurate forecasts, and optimizing our production plans. In addition, If you love data, enjoy solving operational puzzles, and get energy from making complex systems run smoothly, this role is for you.

Requirements

• Own Biweekly S&OP Process: Lead and run the company S&OP cadence. Consolidate demand inputs from Sales, Marketing, and Finance into a single latest estimate. Ensure demand changes are reflected in an updated supply and inventory plan each cycle.

• Translate Demand into Supply and Inventory Plan: Own the conversion of forecast changes into production, purchasing, and inventory actions. Maintain a forward looking inventory view that reflects lead times, minimum order quantities, production cycles, and service targets. Make tradeoffs explicit and tie recommendations to inventory and cash impact.
• Partner on PO Recommendations / Adjustments: Work with Supply Chain on adjustment and timing recommendations across all open and planned purchase orders. Evaluate expedite, defer, increase, and cancel decisions based on demand shifts and inventory position.
• Own and Improve Planning Model: Serve as the owner of the company Excel and Google Sheets planning model. Maintain model integrity, structure, and transparency. Continuously improve functionality to increase accuracy, speed, and scenario capability. Ensure the model remains the operating source of truth for inventory and supply decisions.
• Execute Scenario Planning & Ad Hoc Analysis: Run fast, structured analyses outside of the core model when required. Evaluate upside and downside demand shifts, promotional impact, capacity constraints, and strategic initiatives. Deliver clear outputs that translate directly into inventory and purchase order actions.
• Partner Closely with FP&A / XF Team: Work in lockstep with the Director of FP&A to align inventory plans with financial forecasts and cash targets. Provide clean inputs that connect operational planning to revenue, margin, and working capital outcomes. Engage Sales, Marketing, and Supply Chain with clear numbers and defined actions.

Who You Are:

• Planning Experience: 4-6 years of experience in supply planning, inventory planning, or operations planning roles with direct ownership of supply side decisions.
• Demand to Supply Translation Experience: Demonstrated experience converting demand forecasts into production, purchasing, and inventory actions grounded in lead times, capacity constraints, and minimum order quantities.
• Advanced Modeling Capability: Advanced proficiency in Excel and Google Sheets with the ability to build, audit, and operate complex financial and operational models.
• Ownership Mindset: Experience owning or materially improving a planning model that serves as a core operating tool for inventory and supply decisions.
• Problem-Solving Ability: Skilled at diagnosing issues quickly and developing practical solutions.
• Communication Skills: Able to present data and recommendations clearly to both technical and non-technical audiences.

Benefits

• Competitive compensation including salary and equity ($145k - 155k base)

• Fully-paid health, dental, and vision insurance
• Downtown Manhattan office (4 days in office), with flexible work setup and 15 days of PTO

Why You’ll Love Working Here:

At Create Wellness, we’re building a category-defining wellness brand that helps people feel their best every day. You’ll join a small, high-output team where your work will have immediate and visible impact. We move quickly, expect a lot from ourselves and each other, and have fun while doing it.