Director, Business Development

Director, Business Development

About Hampr

Hampr is on a mission to make laundry disappear from your to-do list. We're a fast-growing laundry-as-a-service company. We pick up dirty laundry, wash and fold it with care, and return it cleaner than the day you bought it — usually within 24 hours. We serve households, businesses, and properties across the country, and we’re growing fast. We’re building a brand people love and a service people can’t live without.

About the Role

As the Director, Business Development you'll own Hampr's commercial revenue engine end-to-end — SDRs, field sales, commercial account management, partnerships, and the systems that keep them honest. You'll build the sales motion, install reporting and accountability rhythms, own forecasting and targets, and coach the team directly. This is a builder/operator seat, not an executive observer seat — expect to sit with field reps, close deals when needed, and tighten CRM hygiene yourself. The bar is reducing founder dependency for day-to-day sales decisions while accelerating commercial growth.

Key Responsibilities

• Run the sales function autonomously and own day-to-day sales decisions end-to-end. Surface only the strategic calls that genuinely require executive input — and when you do, bring a fully formed recommendation and defended point of view on the next right move, not an open question.
• Own the end-to-end commercial revenue engine — SDR outbound, FSR/field sales, commercial account management, and partnership development — across new logo, retention, and expansion.
• Build the sales motion from the ground up: playbooks, qualification frameworks, deal stages, pricing approval flows, and clean handoffs. 
• Install accountability and reporting rhythms — weekly forecasting, pipeline reviews, win/loss analysis, and rep scorecards — that the team and leadership trust.
• Own commercial forecasting and targets; set quotas, manage pipeline coverage, and report against revenue commitments to the leadership team.
• Optimize CRM hygiene and pipeline visibility;ensure the CRM reflects reality, not aspiration.
• Coach reps directly — ride-alongs with field sales, call reviews with SDRs, deal strategy, and structured skill development across the team.
• Help close strategic and complex deals personally; act as executive sponsor on top-tier accounts and partnerships.
• Own the launch and account transition motion — coordinate with leadership so every new commercial account gets implemented cleanly and ramps to forecast.
• Drive retention and expansion through a structured AM motion — QBRs, renewal pipeline, account growth plans, and churn reduction.

Qualifications

• 10+ years building or scaling commercial GTM functions, ideally in operationally complex or service-based businesses (route services, field services, B2B services, logistics, facilities, or multi-site operations).
• Direct experience leading a multi-channel commercial team — at least two of: SDR/inside sales, field sales, account management, partnerships.
• Track record building from scratch or rebuilding underperforming commercial functions — sales motion, process, reporting, and accountability — not just operating an existing playbook.
• Hands-on operator instincts: comfortable closing deals personally, sitting with reps in the field, and working CRM hygiene yourself when needed.
• Strong forecasting and pipeline management discipline; experience presenting a credible forecast to a leadership team or board.
• Experience in early-stage or growth-stage environments where the GTM motion and headcount were still being built — not a 'ran a team of 50 at a $500M company' profile.
• Coaching mindset; has developed sales talent across levels (SDR through AE/AM) and built rep scorecards, ramp plans, and skill development programs.
• Comfortable with ambiguity and flexible within a start up environment.

Who you are

• You're a builder. You don't need a blueprint to start. You take pride in creating something from scratch — putting your fingerprints on the work, and figuring it out as you go. You want to build something you can call your own, in a place where the work you do today is still visible in what the company looks like a year from now.
• You own your outcomes. Your output is yours. Your wins are yours. You don't wait to be told what to do — you go figure it out and come back with results. 
• You bring energy, and you bring grit.
• You can move and adapt quickly with directional data.
• You are able to shift priorities based on updated information and metrics.

Leadership Skills

• You know when to engage leadership and how to present work where you’ve completed 90% of the thinking and have a clear ask of leadership on what is needed to close the 10% gap.
• You set clear expectations and provide honest feedback. Your team always knows what "great" looks like, where they stand, and what's expected. You give feedback that is direct, specific, and respectful. 
• You coach your people through the work. You invest in 1:1s, remove blockers, and put your team in positions to grow. You judge your impact by who you've developed, not just what got shipped.

Requirements

• Ability to travel up to 50% to field markets, customer sites, and HQ in Southern California.
• Comfortable in field environments — visiting commercial accounts, ride-alongs with field reps, walking through customer facilities.
• Reliable home office setup with strong internet and the ability to be on video for sustained periods.

Benefits

The current benefit offerings are listed below for this role. And we're just getting started. We'll continue to add benefits regularly as we scale — because the people who help build this company should reap the rewards of what we build together.

• Medical, dental, and vision
• Paid time off
• Bonus
• Vehicle and phone allowance
• Equity. We're building something bigger than any one role, and the people who build Hampr deserve to share in what Hampr becomes. That's why every full-time employee who comes in now will receive equity. Whether you're closing your first deal or onboarding your hundredth account, you're part of the ownership story. We don't want you watching Hampr succeed from the sidelines — we want your name on it.

Hampr is an equal opportunity employer. We celebrate difference and are committed to building an inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.