Director - ERP Implementation Services (K-12)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Executive
Remote
Remote
Compensation
$95,000-$110,000/year
Benefits
Career Development
Job Description
Director of Professional Services
Harris School Solutions - Remote
The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth.
What your impact will be:
- Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.
- Regular monitoring & measuring of the priorities, providing coaching and guidance to team members
- Collaborate with various levels of team members to maximize the effectiveness of the business as a whole
- Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers.
- Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained.
- Continually evaluate market conditions to bring value added services that will further enhance the customer experience with our products.
- Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability.
- Create a work environment that promotes learning, sharing and trust. Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins.
- Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets.
- Present financial, project, and customer satisfaction related presentations to senior management.
What we are looking for:
- Direct leadership and experience in the delivery of professional services
- Experience in delivering multiple product solutions and managing a diverse team of professionals
- 8+ years of management experience
- Experience managing groups of 10 people or more; experience developing and promoting managers and leaders
- Demonstrated experience in managing distributed, remote teams
- Experience with remote delivery models and the delivery of cloud solutions
What would make you stand out:
- Experience in implementing ERP/ Financial solutions in the public sector
- K12 financial or human capital experience
Salary Expectations:
- $95,000-$110,000k
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Director - ERP Implementation Services (K-12) Jobs at Harris Computer Systems
What is the work location for this position at Harris Computer Systems?
This job at Harris Computer Systems is located in West Virginia, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Harris Computer Systems?
Candidates can expect a pay range of $95,000 and $110,000 per year.
What employment applies to this position at Harris Computer Systems?
Harris Computer Systems lists this role as a Full-time position.
What experience level is required for this role at Harris Computer Systems?
Harris Computer Systems is looking for a candidate with "Executive" experience level.
Does Harris Computer Systems allow remote work for this role?
Yes, this position at Harris Computer Systems supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Harris Computer Systems for this role?
Harris Computer Systems offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Harris Computer Systems?
You can apply for this role at Harris Computer Systems either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.