Director, Business Platform Ops Support
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Overview
Job Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain ManufacturingJob Sub Function:
Manufacturing Process ImprovementJob Category:
ProfessionalAll Job Posting Locations:
Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of AmericaJob Description:
DePuy Synthes is recruiting for a Director, Business Platform Operations Support Lead, located in the United States or Ireland or Belgium.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States – Requisition Number: R-088639
Ireland – Requisition Number: R-089715
Belgium – Requisition Number: R-089715
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
TheBusiness PlatformOperationsSupportLeaderwill be a part of theDePuy SynthesisSupply Chain andOperationsSystems and Digital organization. This leader will play a significant rolein amulti-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparateERP ecosystemstandardizing our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, while enabling our integrated data strategy throughaanSAP S/4 HANAbackbone.
This role will be part of a platform business operations, enhancement and improvement organization that will fundamentally oversee the ongoing evolution of theDePuy SynthesisERP platform, from deployment to long-term sustainability.
The role will be accountable for supporting core business platform support operations. Specifically, this role will work closely with business partners toenableongoing awareness,adoption, and effective useof the platform as new capabilities are delivered.This role will alsosupportthe ongoing sustainment of the existing business platform users’ persona-based training structure in learning platforms. Furthermore, this role willhelpmobilizeplatform regressiontesting,businesserrorhandlingandresolution, as well assupportthe development and implementation of the globalplatformenhancement &intake managementprocess. Lastly, this role will helpestablishthe initial persona-based security provisioning process and will partner closely withprogramteams tosupportasmoothtransition from deploymenthypercaretooperatestate.
This individual mustleveragestrong cross-functional businessexpertise,experience supportingtransformative initiatives, ERP platform supportknowledge,and digital acumen to effectivelyengagebusiness stakeholders and process owners.
Key Responsibilities
Support the developmentanddeployment ofongoing business user platform enablement and adoption for existing platform business users. ongoing business user platform enablement and adoption for existing platform business users.
Ensure existing ERP platform user community is engaged and made aware of platform status, capabilities being delivered, changes and enhancements
Support the platform enhancement and continuous improvement intake process from the platform user community andconnect inputsinto the solution design governance process
Partner closely with theoperatestate team and the global business adoption team toleverageapproaches,channelsand materials to ensure the business platform community is aware of and ready to adopt platform enhancements and capabilities.
Supportabusiness super userforum to engage the platformSuper-User Networkand serve as a conduit of information between the business platform users and the MTTranSCendcore team.
Support globallystandardized approaches to the ongoing sustainment of persona-based trainingcurriculumsleveragingthe training platforms mobilized to support the MTTranSCenddeployment roadmap.
Supporta globalpersona-basedsecurity role design and maintenance processthatis implemented and governedthrurobust persona-based design controls and governance
Helpensure smooth transitions between program deploymenthypercareandoperatestate
Qualifications
Minimum ofBachelor’sdegree; advanced degree or MBA is highlydesirable
Requiresa minimum of 3 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs.
Requiresa minimum of6years of Supply Chain experience.
Preferreda minimum of6years of ERP platform support and/or transformation experience in a healthcare or health services industry
Requiresstrong knowledge ofOrthopedicsSupply Chainincluding complexity of surgery kits
Demonstrated hands-on project delivery
Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result
Strong customer focus (internal & external), including development and management of stakeholders
Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.) ishelpful
Ability to effectivelysupportandparticipateincross-functional decision-making bodies
Knowledge in deploying standardized work processes, tools, and templates
Experiencemanaging toproject timelines and milestones in complex business environments
Skilled at engaging and building relationships with business stakeholders
Strongbusiness and digital acumen, including ERPexpertise
Experience working in a complex, multi-ERP / system environment
RequiresTravel:upto 25% domestic and international.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.#LI-Hybrid#DePuySynthesCareers
Required Skills:
Preferred Skills:
Agile Manufacturing, Chemistry, Manufacturing, and Control (CMC), Compliance Management, Consulting, Cost-Benefit Analysis (CBA), Good Manufacturing Practices (GMP), ISO 9001, Performance Measurement, Plant Operations, Process Control, Process Improvements, Quality Standards, Quality Systems Documentation, Standard Operating Procedure (SOP), Statistical Process Control (SPC), Strategic Change, Systems Thinking, Tactical Planning, Technical CredibilityThe anticipated base pay range for this position is :
150,000.00 - 300,000.00 USD AnnualAdditional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: •* Vacation –120 hours per calendar year •* Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year •* Holiday pay, including Floating Holidays –13 days per calendar year •* Work, Personal and Family Time - up to 40 hours per calendar year •* Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child •* Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year •* Caregiver Leave – 80 hours in a 52-week rolling period10 days •* Volunteer Leave – 32 hours per calendar year •* Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefitsAutomate your job search with Sonara.
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