Director, Technical Talent Acquisition

At Klaviyo, our engineering, product, and data teams are building the future of customer technology at massive scale - solving hard technical problems, shipping rapidly, and driving outsized business impact. As the Director, R&D Talent Acquisition, you'll play a critical role in shaping these teams by leading our technical recruiting strategy.

You'll report to the Senior Director, Global Talent Acquisition and partner closely with senior technical leaders across Engineering, Product, and Data, as well as others across the business, to understand, anticipate, and deliver against Klaviyo's ambitious growth. You'll be empowered to think creatively about how to attract, assess, and close top technical talent - all while leading, developing, and scaling a team of high-performing recruiters.

How You'll Make a Difference:

• Lead and inspire a technical recruiting team by setting clear productivity metrics, goals, and efficiencies that elevate performance and drive excellence.
• Partner directly with senior technical executives (CTO, VPs of Engineering, Product, and Data) to deeply understand their hiring needs and build strategies that deliver the talent needed to scale Klaviyo's technical roadmap.
• Design and optimize technical recruiting processes, from sourcing through assessment, ensuring world-class candidate experiences and highly effective engineering evaluations.
• Innovate in technical sourcing by developing creative strategies across platforms like GitHub, Covey, JuiceboxAI, LinkedIn Recruiter, and technical communities, while tailoring approaches to diverse technical talent pools.
• Champion equity, diversity, and inclusion in technical hiring by building programs that expand access and opportunity, and using data to track and measure impact.
• Implement progressive global hiring strategies, collaborating with EMEA TA partners to build a consistent yet adaptable technical recruiting approach.
• Elevate candidate experience by ensuring communication, feedback, and technical assessments are transparent, engaging, and reflective of Klaviyo's engineering culture.
• Train and mentor recruiters on technical sourcing, engineering assessment frameworks, and emerging recruiting technologies, fostering a culture of continuous learning and growth.
• Leverage data and insights to challenge the status quo, optimize funnel health, and continually improve recruiting effectiveness and scalability.
• Maximize recruiting technology by driving best-in-class usage of Greenhouse, LinkedIn Recruiter, Guide, BrightHire, and other platforms to boost efficiency and candidate engagement.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• 10+ years leading Talent Acquisition strategies at scale, with significant focus on technical recruiting for engineering, product, and data functions.
• 5+ years of direct people management experience; preferably leading high-growth technical recruiting teams in fast-paced, agile environments.
• Strong understanding of technical talent markets and engineering assessment practices (coding interviews, take-home assignments, system design evaluations).
• Skilled at building trusted partnerships with technical executives and hiring managers, with a proven ability to influence and deliver at the executive level.
• Excellent written and verbal communication skills, with the confidence to represent Klaviyo to senior leaders and candidates alike.
• Deeply data-driven in how you evaluate recruiting health, sourcing strategies, and EDI initiatives.
• Maniacally focused on operational excellence and continuous improvement.
• Intellectually curious with a candidate- and customer-first mindset.
• Experience with Greenhouse ATS is preferred but not required.
• Familiarity with technical platforms and communities (GitHub, Stack Overflow, HackerRank, etc.) is a strong plus.
• You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Why this role matters:

At Klaviyo, we're not just filling roles - we're building the technical teams that will define the future of our company. This is a chance to own the strategy and execution of technical recruiting at scale, shape Klaviyo's technical hiring brand, and directly influence how we attract, assess, and hire the best technical talent in the world.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here