Director, Employee Relations

The Director of Employee Relations oversees the policies, procedures, and programs of Renuity’s employee relations organization, developing and improving programs related to employee morale and satisfaction. Collaboration with stakeholders providing consultation, process design, and project management of HR program implementation and initiatives is critical. This role will build, evolve, and drive a modernized approach to serving employees as valued customers.

What You'll Do:

• Define and lead the enterprise Employee Relations strategy in alignment with organizational and HR objectives.

• Partner with executive leadership to foster a fair, inclusive, and compliant workplace culture.

• Oversee the Employee Relations operating model, including case intake, investigations, escalation protocols, and resolution standards.

• Lead and develop the Employee Relations team to drive consistency, capability, and operational excellence.

• Serve as a trusted advisor to executives, HR leaders, and managers on complex employee relations matters.

• Lead high-risk and sensitive employee investigations involving misconduct, policy violations, legal exposure, or senior leadership concerns.

• Ensure consistent application of company policies, employment laws, and organizational standards across all employee relations matters.

• Assess organizational risk and partner with Legal and Compliance teams to guide decision-making and risk mitigation strategies.

• Analyze employee relations trends and metrics to identify risks, improve workplace culture, and enhance employee engagement.

• Develop and implement training programs focused on employee relations best practices, conflict resolution, investigations, and compliance.

• Partner cross-functionally with HR, Legal, Compliance, and business leaders to ensure consistent and effective employee relations practices.

• Support the development and implementation of workplace policies that promote compliance, accountability, equity, and inclusion.

What You'll Bring:

• Bachelor’s degree in human resources or related field required, Master’s degree preferred.

• At least seven years of related experience required, including three years of management experience.

• SHRM-SCP or SPHR certification preferred.

• Thorough understanding of human resources and labor relations principles, practices, and procedures.

• Ability to develop and maintain positive relationships with employees, managers, executives, and other stakeholders.

• Ability to compile, research, and analyze information with the ability to compose and present com-prehensive reports.

About RenuityRenuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.To learn more, visit Renuity's About Us page.

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Candidates applying for roles listed as ‘Remote’ must be located in the United States, excluding states in which the Company is not currently authorized or operationally able to employ workers (currently including Alaska, California, Hawaii, Montana, Rhode Island, and Wyoming).

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. 

If you have a question regarding your application, please contact TA@renuityhome.com

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