Director, Revenue Accounting

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our dedicated team as a Accounting team as Director, Revenue Accounting.

The Director of Revenue Accounting will serve as a leader and strategic partner within the accounting organization, with direct oversight of the end-to-end revenue recognition and other patient accounting processes for Aspen Dental. This role is responsible for improving, maintaining, and supporting net revenue recognition policies and accuracy. The Director will set the strategic direction for revenue accounting operations, establish and enforce internal controls, auditing/validation, and serve as a key liaison between Revenue Cycle Management, IT/Product, FP&A, Analytics, and external auditors. The position requires an individual who has a proficient understanding of revenue recognition in accordance with company and accounting standards (e.g., ASC 606, CECL/ASC 310). The Director must be data-driven and be able to clearly articulate the methods applied to executives, operations, and doctors. This position has flexibility with work location and may require travel for onboarding and other needs.

Responsibilities

• Establish, enforce, and continuously improve accounting policies and internal controls to ensure compliance with GAAP for revenue recognition and patient accounting processes

• Build and maintain allowance models segmented by payor class, aging, etc. Ensure models are reconciled to the financials monthly

• Build and maintain collection waterfall models that tracks charges>contractual adjustments>expected collections>write offs and perform variance analysis to reported financials

• Build dashboards and trend reporting to monitor and corroborate models and reported financials and identify changes proactively

• Build and maintain models, analysis, and accuracy of other patient accounting processes such as product warranties, product guaranties, deposits, and healthcare financing fees

• Lead and approve revenue and patient accounting mapping strategy between practice management systems, data warehouses, and the general ledger, ensuring alignment with business and reporting requirements

• Oversee and review the preparation of standard and non-standard journal entries, ensuring accuracy and completeness on revenue/Net AR and other patient accounting processes

• Review and approve balance sheet and P&L reconciliations to financials monthly

• Develop and maintain proactive cross-functional partnerships with Revenue Cycle Management, IT/Product, and FP&A/Analytics leadership to define and drive revenue analytics, best practices, and system improvements

• Oversee the model, analysis, and accuracy of other patient accounting processes such as product warranties, product guaranties, deposits, and healthcare financing fees

• Illustrate models and accounting methods and present to the business as required (operations, doctors, etc.)

• Serve as a point of contact for external auditors, managing audit requests and ensuring the delivery of audit-ready documentation

Minimum Education and Experience

• Bachelor's degree in accounting or finance

• Experience within the healthcare or dental industry

• Experience with fee schedules, UCR rates, and how contractual rates flow into contractual and discretionary adjustments

• Experience with practice management systems and revenue cycle management processes

• 7-10 years of progressive accounting experience, with at least 3-4 years in a healthcare or dental revenue cycle environment

• Advanced proficiency in Microsoft Office, particularly Excel; ability to leverage data tools and technology to drive process improvements

• Proficiency with tools such as Power BI, Looker, Tableau, and SQL/databases

• Proven ability to operate with a high degree of autonomy, manage projects and competing priorities, and navigate ambiguity in a fast-paced environment

• Strong analytical, written, and verbal communication skills

Preferred Education and Experience

• CPA strongly preferred as role will interact with external auditors

• Prior experience at a Big 4 or regional firm with healthcare clients is a differentiator

Salary: 175-215k, plus bonus incentives with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

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