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Director, Product Development & Global Supply Chain Communications

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Overview

Schedule
Full-time
Career level
Director
Benefits
Career Development

Job Description

About the Role

We are seeking a strategic, high-impact communications leader who thrives at the intersection of business transformation, executive communications, and storytelling. This role is ideal for someone who can distill complexity into clarity, build trust with senior leaders, and help shape Gap Inc.’s internal narrative during a pivotal moment in our evolution. The Director, Product Development & Global Supply Chain Communications, is responsible for developing and executing comprehensive communication strategies that support Gap Inc.'s product development and supply chain operations. This role ensures clear, consistent messaging across all levels of the organization and with external partners to enhance understanding and engagement with product development and supply chain initiatives.

What You'll Do

  • Design and implement a strategic communications plan aligned with Gap Inc.’s product development and supply chain and business objectives.

  • Collaborate with senior leadership to identify key messages and communication priorities.

  • Lead communications support for high impact product development and supply chain transformation programs, shaping messages that drive alignment, adoption, and understanding across internal and external audiences.

  • Lead internal and external communications programming and events, including the strategic planning and seamless execution of Town Halls, innovation summits, and external supplier summits— driving content development, aligning stakeholders, preparing senior leaders, and ensuring a consistent, high impact employee experience.

  • Collaborate with leaders in product, sourcing, merchandising, operations, technology, and change management to ensure alignment and consistency. 

  • Develop and manage content for internal newsletters, intranet sites, emails, presentations, and other communication channels.

  • Oversee external communications related to the supply chain, including press releases, media relations, social media content, and stakeholder communications.

  • In close partnership with media relations, lead crisis communication efforts related to supply chain disruptions or issues; develop contingency plans and ensure timely dissemination of information during crises.

  • Produce high quality written materials including speeches for executives and talking points for media interviews.

  • Establish metrics to measure the effectiveness of communication strategies and provide regular reports on communication activities’ impact on business goals.

Who You Are

  • Bachelor’s degree in communications, Journalism, Public Relations, or related field

  • Minimum 10 years’ experience in corporate communications, preferably within retail or supply chain sectors.

  • Proven track record in developing and executing successful strategic communications plans.

  • Strong writing, editing, and presentation skills.

  • Experience managing crisis communications and sensitive issues.

  • Ability to build relationships with senior leaders, media, and external partners.

  • Experience with digital and social media communications.

  • Experience working with global teams and understanding of cultural communication requirements.

  • Demonstrated leadership and team management skills.

Preferred Attributes

  • Comfortable working in a high velocity, global, matrixed environment, with the agility to navigate shifting priorities, operational complexity, and time sensitive initiatives.

  • Ability to influence senior stakeholders and drive strategic communications initiatives.

  • Comfortable working in a fast-paced, matrixed organization across global locations

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FAQs About Director, Product Development & Global Supply Chain Communications Jobs at The Gap

What is the work location for this position at The Gap?
This job at The Gap is located in Folsom, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Gap?
Employer has not shared pay details for this role.
What employment applies to this position at The Gap?
The Gap lists this role as a Full-time position.
What experience level is required for this role at The Gap?
The Gap is looking for a candidate with "Director" experience level.
What benefits are offered by The Gap for this role?
The Gap offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Gap?
You can apply for this role at The Gap either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.