Director, Software Engineering, Information Security

WalmartBentonville, Arkansas

$130,000 - $312,000 / year

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Overview

Schedule

Full-time

Part-time

Career level

Director

Compensation

$130,000-$312,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Position Summary...

The Information Security organization is seeking a Director to lead our Reliability & Operational Excellence practice. You will be responsible for implementing HA Ops strategies to predict and prevent incidents and ensuring the resilience of critical security systems. This role requires a visionary leader to bridge the gap between traditional operations, modern Site Reliability Engineering (SRE), and AI-driven automation.

What you'll do...

Leadership and Strategy

Lead the transformation of the Operational Excellence function into a world-classInformation Security Reliability Engineering practice.

Lead theimplementationofInfoSec’sstrategic roadmap forHAOps,using modern toolingto reduce alert fatigue and predict system anomalies.

Collaborate with FellowsandEngineers toadopt and implementHAobservability standards.

Direct your team to build andmaintaincomplex ServiceNow workflows and catalog items. You will automate manual request fulfillment (e.g., access grants,firewallchanges) to reduce toil and improve delivery speed.

Operational Excellence

Oversee the management of standardized change processes,utilizingintelligent automation to streamline approvals and compliance checks.

Enhance change management reporting, delivering comprehensive analytics on stability and velocity.

Use GTP toolingtoestablisha robust framework for incident and problem management, including AI-assisted post-incident debriefs and automated root-cause analysis drafting.

Orchestrate InfoSec’s decisive response to P-Level incidents, minimizing Mean Time to Mitigate (MTTM).

Reliability Engineering

Collaborate with Engineers and Fellows toestablishand enforce standards for High Availability (HA) and reliability across all InfoSec applications.

Utilize GTP tooling to implementpredictive capacity planning modelsto forecastandmaintainefficientcloud compute usage and infrastructure loads.

Develop real-timeapplicationhealth dashboards and integrated performance monitoring.

Champion "Self-Healing" infrastructure initiatives, using automation to detectand recover system anomalies

Support InfoSec teams in meeting operational excellence targets andmaintainingavailabilitypersystemSLO.

Collaboration and Communication

Coordinate with Global TechandInfoSec engineeringteams to ensure alignment on reliability goals.

Partner with service owners to ensure required observabilityandAI-based monitoring toolsare correctly implemented.

Provide leadership and mentorship to the engineering on-call rotation, fostering a culture of blameless retrospectives.

What You Will Bring

SRE & Security Leadership:10+ years of experience in Reliability Engineering, DevOps, or Information Security Operations, with at least 5 years in a leadership role.

AI & Automation Fluency:Proven experience implementingobservability andAPM platforms(e.g., Dynatrace, Datadog Watchdog) and integratingLLM/Generative AItools to accelerate engineering workflows.

Incident Command:Extensive experience managing P1/P0 critical incidents and leading "war rooms" under pressure.

Technical Depth:Strong understanding of Cloud Infrastructure (Azure/GCP)Infrastructure as Code (Terraform/Ansible), and modern observability stacks.

Data-Driven Mindset:Ability to distinguish between vanity metrics and actionable data, using analytics to drive continuous improvement in system stability.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-10735: The annual salary range for this position is $130,000.00 - $260,000.00 Herndon, Virginia US-10710: The annual salary range for this position is $156,000.00 - $312,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include : - Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 6 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 8 years’ experience in software engineering or related area at a technology, retail, or data-driven company.3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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