Director - Epic Revenue Cycle Management

The Epic Revenue Cycle Management Director will be responsible for the implementation, optimization, and strategic direction of Epic Revenue Cycle Applications, ensuring seamless integration and functionality across all financial and patient access workflows. You will lead initiatives that enhance revenue cycle performance, streamline operations, and improve patient experiences while ensuring compliance with industry regulations

This position reports to the Chief Information Officer (CIO). You will drive technology-enabled revenue cycle transformation, manage vendor relationships, oversee system enhancements, and collaborate with key stakeholders to align IT capabilities with organizational goals. Your leadership will directly impact financial outcomes, patient satisfaction, and operational efficiency.

Requirements:

• Bachelor's degree in a relevant field or certification in a relevant specialty or field preferred.
• Epic Certifications (related to relevant applications above) are required.
• Minimum 5+ years of experience in healthcare revenue cycle with a strong understanding of healthcare revenue cycle processes and systems for a hospital or ambulatory clinic.
• Ability to analyze and document business requirements.
• Familiarity with legal requirements and operational policies related to the Healthcare revenue cycle.
• Excellent communication and interpersonal skills.

Responsibilities:

• Define and execute the strategic roadmap for Epic Revenue Cycle applications, ensuring alignment with enterprise financial and operational goals.
• Lead and direct cross-functional teams in designing, implementing, and optimizing revenue cycle technology solutions.
• Own the development and execution of a long-term IT strategy and budget for revenue cycle management, ensuring scalability, security, and operational efficiency.
• Identify, recommend, and implement emerging technologies, including AI and automation, to optimize workflows and financial performance.
• Activity participates in ongoing industry education.
• Ensure system stability, scalability, and security, proactively addressing risks and compliance issues.
• Responsible for strategic Epic revenue cycle initiatives, growth, and expansion opportunities, and improving patient experiences and outcomes related to satisfaction and quality.
• Direct and control system upgrades, enhancements, testing, validation, and troubleshooting, ensuring minimal disruptions to operations
• Develop key performance indicators (KPIs) for the Epic revenue cycle team and hold self-accountable for outcomes and results.
• Consistently seeks out process improvement opportunities utilizing project management tools as appropriate.
• Continuously assess and mitigate technology risks while ensuring financial sustainability.
• Educate and guide leadership and frontline teams on Epic functionality, new system enhancements, and industry best practices.
• Responsible for the development/maintenance of Information Systems strategic planning, workforce, resource allocation, and budget, while maintaining a forward-looking vision and strategy.
• Establish a clear line of communication with leadership, clinical staff, finance staff, and IS staff.
• Lead, influence, and drive change across multiple teams.
• Perform compliance requirements as outlined in the Employee Handbook.
• Provide active development and mentoring of staff.
• Establish and continuously assess the effectiveness of the internal controls within the unit and compliance with policies and procedures. Ensure employees are trained on controls within the function and on policy and procedures.
• Assures meeting/exceeding the Woman's mission, vision, and department goals.
• Perform other duties and projects as deemed appropriate by the CIO and CFO.

Schedule:

Full-Time

Monday - Friday

Pay Range:

Salaried; Exempt position

$102,000 - $151,923

A Work Experience with Purpose

Woman's is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfaction-a reflection of our commitment to those we serve.

We're home to Louisiana's largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman's was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we're honored to be named one of Modern Healthcare's Best Places to Work in Healthcare year after year.

We are proud of the care our staff provides to patients-and to one another-every day.

For more information or to contact our recruiting team, email us at hrjobs@womans.org.

Woman's Hospital is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.