Director-Digital Product Management

Global Merchant & Network Services (GMNS) brings together American Express' merchant and network-related businesses and operates the global payments network that safely and securely connects American Express issuers, acquirers and merchants around the world.

Business demand for rules management across GMNS is accelerating, driven by increasingly complex Network priorities, including Agentic, AMP, Nova and GNS Issuers Rules Management. Delivering capabilities such as Payment Network Controls while progressing toward future-state Network policies and configuration rules requires dedicated leadership and oversight. As part of this evolution, authorization validation, spend control and policy rules currently distributed across multiple network and issuer system will migrate to a centralized approach to Network rule management.

The Director, Network Rules & Authorization Capabilities will be responsible for defining and managing key Network capabilities supporting transaction authorization, with an initial focus on the strategy, governance and lifecycle management of authorization rules across the Network. The role will provide clear ownership and governance across the authorization rule lifecycle, from business requirement and design through implementation, ongoing management, rationalization and retirement. This role will also support the transition of existing rules capabilities, including the Lucy rules engine, into the Network organization while defining a longer-term strategy for authorization rules and related capabilities across the Network.