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[CHI] Director/ED/Partner - Technology

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Overview

Schedule
Full-time
Career level
Executive
Remote
On-site
Benefits
Career Development

Job Description

About ProcDNA:ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 400+ across 8 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What we are looking forWe are seeking a Director – Commercial Technology who plays a critical leadership role in shaping and delivering Commercial Technology transformation for pharma, biotech, and MedTech clients. This role blends hands-on program leadership with strategic advisory responsibilities, helping clients modernize their commercial ecosystems and execute omnichannel activation at scale. The Director leads key engagements, manages senior client relationships, and ensures the successful delivery of high-quality commercial technology programs.What you’ll do
  • Lead major workstreams within commercial transformation programs, including omnichannel acceleration, CRM modernization, data-driven targeting, and digital execution readiness.
  • Translate client business goals into actionable commercial technology roadmaps, spanning Veeva, Salesforce, Adobe, OCE, CDP, DAM, and broader Mar Tech ecosystems.
  • Manage day-to-day delivery for large omnichannel and CRM engagements, including platform redesign, NBA deployments, marketing automation enhancements, modular content operations, and consent/identity management.
  • Drive commercial analytics and insight generation, partnering with data teams to define KPIs, implement measurement frameworks (MMx, MTA), and operationalize ROI tracking.
  • Develop high-quality deliverables, including diagnostic assessments, capability maturity analyses, solution architectures, and implementation plan for commercial systems.
  • Engage senior client stakeholders (Directors, Sr. Directors, VPs) to define requirements, align priorities, and ensure program success.
  • Support sales pursuits by contributing to proposals, demos, SOW development, effort estimation, and solution design.
  • Create and refine internal IP, including frameworks, accelerators, templates, and domain-specific methodologies.
  • Oversee project financials at the engagement level, including budget tracking, forecasting, resourcing, and margin management.
  • Coach and develop Engagement leads and Analysts, fostering capability building across omnichannel, CRM, data, and marketing technology disciplines.
  • Collaborate across global teams to scale best practices and support multi-region delivery models.
  • Ensure operational excellence across delivery risk management, QA reviews, stakeholder communication, and change management.
Must Have
  • 10–14 years of work experience in life sciences consulting, commercial technology, digital transformation, or related domains.
  • Advanced degree preferred (MBA or Master’s in a relevant field).
  • Strong experience leading cross-functional teams across strategy, technology, and analytics.
  • Demonstrated ability to design and execute solutions for complex commercial and omnichannel challenges.
  • Hands-on expertise in at least two of the following areas: Omnichannel strategy & commercial data governance Omnichannel data infrastructure (data warehouse, CDP, identity, consent, clean rooms) Content operations & enablement (modular content, MLR workflow optimization) Omnichannel orchestration (NBA, digital targeting, personalization) Marketing automation platforms (HubSpot, Salesforce, Veeva, Adobe) Measurement & analytics (MMx, MTA, channel performance dashboards)
  • Excellent communication, storytelling, and stakeholder management skills; able to clearly articulate complex commercial tech topics.
  • Experience with life sciences commercial models, including brand marketing, field force enablement, access/payer considerations, and digital engagement.
  • Track record of active business development and contributing to account and practice area growth.
  • Ability to work collaboratively in a fast-paced, global, cross-functional team environment.
  • Willingness to travel to support client delivery and internal initiatives.

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FAQs About [CHI] Director/ED/Partner - Technology Jobs at ProcDNA

What is the work location for this position at ProcDNA?
This job at ProcDNA is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ProcDNA?
Employer has not shared pay details for this role.
What employment applies to this position at ProcDNA?
ProcDNA lists this role as a Full-time position.
What experience level is required for this role at ProcDNA?
ProcDNA is looking for a candidate with "Executive" experience level.
What benefits are offered by ProcDNA for this role?
ProcDNA offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ProcDNA?
You can apply for this role at ProcDNA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.